Specialist, Revenue Accounting Fraud Specialist

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• This job is a member of the Revenue Accounting Team Fraud Team within the Finance Division.
• You will evaluate credit card transactions for fraud and work with various teams to prevent fraudulent ticket usage and revenue loss.

• ​Evaluates real-time credit card sales in various tools to identify fraudulent transactions.
• Takes appropriate data-based actions to curtail future fraudulent activity.
• Contacts credit card holders and issuing banks by phone to perform verifications.
• Coordinates with front line team members to prevent fraudulent ticket usage via phone and email.
• Communicates with other workgroups to investigate reports of fraud.

Minimum Qualifications- Education & Prior Job Experience

• High School diploma or GED Equivalence

• 2 years work experience in airline, fraud prevention or payments related fields

Preferred Qualifications- Education & Prior Job Experience

• Undergraduate degree in Accounting, Finance or related business field or equivalent training/experience​

Skills, Licenses & Certifications

• Data driven analytical thinker
• Self-motivated and able to work in a team environment
• Excellent verbal and written communication skills
• Professionalism in all situations in the workplace and when working with customers
• Trustworthy and dependable
• Able to multitask and manage time efficiently
• Previous customer service experience a plus
  

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.