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DescriptionAt United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Job overview and responsibilities
- Conducts research and analysis of warranty claims and supports resolution case management
- Responsible for assisting the team with enforcement of warranty terms and/or liquidated damage remedies for late delivery of aircraft parts by identifying, initiating, and settling claims, along with tracking, capturing and processing payment of such claims from Uniteds aircraft goods and services suppliers
- Assists in managing and monitoring supplier performance to ensure contractual compliance
- Pulls data from multiple sources, analyzes data using known constants and variables, and produces meaningful reports of supplier performance
- Investigates, validates, and facilitates recovery of liquidated damages for deficiencies in purchase and/or service delivery commitments and warranty claims
- Coordinates and attends meetings with suppliers to allow ample opportunity for the identification and early resolution of potential disputes
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.
QualificationsWhat’s needed to succeed (Minimum Qualifications):- BA/BS Degree
- Bachelors degree
- 2-4 years of experience in analytics and reporting
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Proficient in Microsoft Office programs, specifically Excel and VBA/Macros
- Must be legally authorized to work in India for any employer without sponsorship
- Must be fluent in English (written and spoken)
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):- Masters Degree in a quantitative field
- Airline experience or knowledge of airline operations
- Ability to write queries using SQL to extract and manipulate data to achieve desired results using select statements, sub queries, functions, links of multiple tables, scripting, etc.
- Proficiency with Python programming language. Experience using the Palantir Foundry platform
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