Analyst - Food Safety

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

The Analyst – Food Safety role will investigate and provide support the United Airlines Food Safety & Quality Assurance program to ensure compliance by hospitality partners to meet FDA Food Code and international regulations as appropriate based on location. This role supports the Sr. Manager - Food Safety with conducting investigations into food related issues and working with catering partners to determine corrective action. This role will also support regular communication and follow up with partners to ensures issues are resolved in an adequate and timely manner.

• Conduct investigations ensuring that root cause analysis is completed for all non-conformance and customer complaints.
• Partner with caterers to ensure corrective actions are adequate and accounted for.
• Assisting in driving continual improvement through implementation of innovative solutions utilizing technology.
• Maintain records in food safety software systems i.e. Safety Chain, Quality First and Share Point ensuring they are accurate and kept current.
• Participate in management review meetings and quarterly business review meetings to share performance results and trends with suppliers, contract caterers and hospitality partners.
• Work with cross functional team members to promote food safety culture through simplified communication of the importance of technical requirements.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

· Bachelors degree in BS Degree in Microbiology, Food Science, Food Engineering, or a related field

· 3+ years in a Food Safety and Quality Assurance role within fast paced food manufacturing or food services environment

· ServSafe Manager Certification (* Food safety certifications are needed, however, if all required certifications are not available currently, UA may fund for certifications to be obtained.)

· Knowledge of FDA-Food Code

· Knowledge of food microbiology, food safety, food defense, product traceability, sanitation requirements, environmental monitoring, continuous improvement, cold chain and allergen management

· Strong oral and written communication skills with the ability to communicate clearly and effectively with personnel, customers, suppliers and other business contacts

· Attention to details

· Strong interpersonal skills to influence and change food safety culture

• Previous experience with FDA board of health audits
• Auditor Training experience
• Knowledge of Airline/Catering operations experience
• Advanced computer skills with food safety software program

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.