Analyst/Sr Analyst, Business Intelligence

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• Our team is focused on delivering actionable insights in a fast-paced environment to support account management, JB/Alliance partners, and other parts of the commercial organization to drive results. We believe that data and tools should be exciting, and when brought to life through engaging analysis, recommendations, and reporting can transform business and improve decision-making.
• Our responsibilities include B2B data, internal and customer-facing reporting, agency performance, corporate profile data management, and other sales reporting. The role will collaborate with Modern Retailing, Agency and Corporate Programs, Sales IT, DEA IT, and other parts of the commercial organization to deliver actionable insights. This position provides opportunities to influence the strategic direction of Indirect and Direct by using data and analytics to identify opportunities to optimize revenue.
• This role is a part of the B2B Data and Sales Tools team within the Data Management group.

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Manage projects to enhance and develop data, models, and analytic processes that support Sales and Revenue
• Works effectively with internal and external partners (vendors and other organizations within American Airlines)
• Utilize various databases and programming languages to process data and perform statistical analysis.
• Identify and implement best practices related to business processes, data governance, and automated solutions.
• Responsible for validation, data cleansing, maintenance, and reinforcing data integrity to business rules and standards.
• Keep abreast of industry solutions and ensure that AA leads the analytical space to increase our competitiveness.
• Training and supporting systems end users.
• Develop reporting and Ad-hoc analysis.

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree with significant coursework in a STEM discipline such as data analytics, data science, MIS, mathematics, economics, finance, computer science, engineering, operational research, etc.) or equivalent training/experience
• Prior experience in the following: SQL, Teradata or Databricks, and BI Tools such as Tableau or Power BI
• 4 years’ experience querying, managing, and organizing large data sets and applying quantitative reasoning to complex problems.

Preferred Qualifications- Education & Prior Job Experience

• MS, MBA, or other advanced degree in technical, quantitative, or business discipline
• Working knowledge of SQL, SAS, R, Python, Java, or other relevant programming languages

Skills, Licenses & Certifications

• Microsoft Power BI Analyst preferred.

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.