Analyst/Sr Analyst, IOC Analytics

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• This job is responsible for helping to create and promote a cross-functional learning organization and continuous improvement culture by leveraging advanced analytics.
• The role is a part of the IOC Performance Analytics team within our Integrated Operations Division.

• Applies advanced data and analytics skills to implement the IOC vision for an industry-leading analytics capability to assess performance and improve decision making
• Creates compelling and holistic data stories for communicating and visualizing insights around operational disruptions
• Researches current practices and industry trends and keeps abreast of latest advances in Cloud-based data analytics to solve complex airline operations problems
• Collaborates with airports, government agencies, research institutions, and business partners to enhance and accelerate the IOC Performance Analytics vision
• Establishes connections with all levels and job functions within the IOC organization, from front-line team members to senior leadership to gain valuable insights into opportunities, data, people, and processes
• Collaborates with IT Data Engineering Teams to expand our data lake of airline operational data; explore and engineer innovative data sources into self-service data lake patterns
• Acts as an agent of change to help establish American Airlines as an industry leader in operational performance and continuous improvement
• Participates in a variety of performance management projects, developing and measuring KPIs to measure and improve performance of IOC decision makers.
  

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in a quantitative discipline (Operations Research, Data Science, Industrial Engineering, Computer Science, Decision Sciences, Statistics, etc.)
• Expertise in at least one computer programming/scripting language (e.g. Python, R, Java, C++) and experience using data analytics software tools to analyze large data sets
• Expertise in at least one data visualization tool (e.g. Tableau, PowerBI)
• Practical experience in data extraction, cleansing, analysis, and visualization
• Practical experience with Big Data,Data Lake, and Cloud technologies

Preferred Qualifications- Education & Prior Job Experience

• Master’s degree in a quantitative discipline (Operations Research, Data Science, Industrial Engineering, Computer Science, Decision Sciences, Statistics, etc.)
• Familiarity with Microsoft Azure and Databricks platforms
• Experience with visualization design and UX
• 2-5 years of experience in a technical/quantitative professional environment
• Experience with KPI development and management metrics for individual and team performance
• Familiarity with airline operations

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.