Analyst/Sr Analyst, People Analytics

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• This job is a member of the People Analytics Team within the People Division.
• Responsible for curating HR data and providing analytical expertise and insights to the American Human Resources (HR) Department to drive initiatives in profitability, reliability, and accountability. This job will lead and perform data analysis, develop and implement strategies, develop forecast models, and drive "best practices" within HR processes.

• Translate complex analytics into simple, clear and impactful insights for senior leaders
• Design attractive data visualizations with a focus on a polished and professional look and feel
• Develop scorecards, drive improvement initiatives, and define and track performance metrics
• Develop advanced forecasting models and reporting tools that empower leaders and drive decisions and strategy
• Access, transform, integrate and manage large data sets with business intelligence tools
• Leverage large data sets to tell visually compelling stories and provide insights and recommendations that help the business make decisions
• Conceives and develops analytical models
• Complete other related projects, as assigned

Minimum Qualifications - Education & Prior Job Experience

• Bachelors degree in relevant field
• 3 years of experience in People Analytics or 5 years of experience in other advanced analytics role
• Experience using innovative thinking with a high degree of motivation and problem solving skills

Preferred Qualifications - Education & Prior Job Experience

• Advanced degree in relevant field or Masters degree in Business Administration

Skills, Licenses & Certifications

• Excel at presenting compelling thoughts and ideas to senior leaders
• Expertise in creating attractive visual designs
• Ability to work well in fast paced environment
• Ability to drive results and deliver high quality work on time
• Ability to manage multiple projects simultaneously
• Proficiency in Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
• Excellent customer service skills
• Experience in advanced analytics
• Ability to guide a team by creating and fostering collaboration
• Ability to present thoughts and material both formally and informally

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.