Every WestJet journey has the potential to enrich lives; a career with us is no exception. 

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now were going global. 

Join us, this is where your career story takes off.

Overview of Role:

The successful Specialist Component Repair will liaise with internal and external teams to process component orders related to repairs, overhauls and exchanges, while working closely with technical vendors to ensure these are accomplished in accordance with Transport Canada regulations.

Key deliverables include:

• Process Aircraft and Component related Repair, Overhaul and Exchange orders.
• Create Repair Orders (RO), Exchange Orders (EX) and Work Orders (WO) based on required scope per Transport Canada Approved Technical Data (AMM, SRM, CMM, SB, AD and other approved technical publications).
• Ensure outsourced and internal component repairs are accomplished in accordance with the Transport Canada CAR’s regulations and the WestJet Maintenance Schedule Approval (MSA).
• Source and participate in approval of Technical Vendors to ensure component repairs, overhaul and exchanges are accomplished per Transport Canada and Industry Leading Approved Vendors.
• Responsible to ensure orders created for repairs / overhauls and exchanges are accomplished in accordance with contractual or expected pricing to ensure budget integrity.
• Reviewing and approving vendor quotes and invoicing up to an individual approval limit of $100,000 per quote.
• Monitoring status of components in the repair cycle and proactively querying to ensure parts are returned within the contracted turnaround times and available to support operational requirements.
• Identifying and actioning basic warranty recovery as required.
• Take pictures as required to ensure integrity of warranty, insurance, cost recovery, and component repair process(s).

• Build relationships with OEM’s and Vendor Representatives and work directly with them as required regarding component repair and overhaul.
• Support Technical Operations (Tech Ops) Continuous Improvement Initiatives.
• Develop a working knowledge of eMRO and the component repair process.
• Complete all duties with the highest level of safety and reports any condition or process which may adversely affect safety.
• Team members will be assigned duties based on these responsibilities but during peak times and as required, may be assigned additional responsibilities such as Aircraft Warranty, Insurance & Claims processing.

Experience and qualifications:

• Demonstrates knowledge and experience of industry practices and understands the responsibilities associated with the position.
• Experience working within an airline environment particularly aircraft technical operations environment is considered an asset – Aircraft and component repair, aircraft/component warranty, Aviation Insurance, Material etc. 
• Working knowledge of:
  • Aircraft component MRO process and contracts
  • Aircraft component IPC, CMM, AMM etc.
  • Boeing Standard Warranty and PSAA programs/processes is considered an asset
  • De Havilland of Canada Standard Warranty program/process is considered an asset
• Strong written and verbal communications skills.
• Ability to work in a fast paced and often high-pressure environment while maintaining composure and diplomacy.
• A meticulous and detail focused team player who possesses the ability to make decisions and work independently as the operation warrants.  
• Strong computer skills - MS office.
• Working knowledge of the TRAX/eMRO CMTS.
• Understanding of contracting terms and conditions with the ability to use these to recover costs through available contract performance remedies.
• Technical knowledge of aircraft systems and component repair is considered an asset.
• Aircraft maintenance background (AME) considered an asset.
• Understanding of aircraft maintenance program fundamentals as related to aircraft and component repair considered an asset.
• This position requires work in both an office environment and within a bonded stores/warehouse where safety footwear is required (Company Furnished).
• Lifting and moving of aircraft components and tooling is required. (Up to 20). 
• Position is full-time in office M-F. Based on operational needs a shift schedule providing 7 day per week coverage may be implemented in the future.

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The benefits of being a WestJetter:  

WestJet provides all WestJetters with a competitive total rewards package.  On top of that, we offer:   

• A fun and friendly culture with colleagues who work together to win  
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs  

Think we are a fit?  Apply now!  

About WestJet Group of Companies  

Together with WestJets regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.   

Our Safety Promise  

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.  

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJets operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJets Alcohol and Drug Policy.   

Our Commitment to Diversity and Inclusion  

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know.  We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.  

For more information about everything WestJet, please visit WestJet.com.