Crew and Contract Support Generalist (NJUS)

Job Description:

Purpose of Position

The Crew and Contract Support Generalist functions as a single point of contact for bargaining group inquiries regarding topics which are not mission critical or essential to current day operations, including contract clarification.Each Generalist is assigned a subset of bargaining employees and responsible for developing trust and strong personal relationships to ensure positive employment experiences from probation to resignation.The role must also develop an extensive internal network, particularly at remote locations, in order to leverage those resources to provide the highest level of service to each employee. (Note: Positions available for working hours of Monday-Friday 9am-5pm OR Monday-Friday 12pm-8pm)

Tasks and Responsibilities

Aid employees in the onboarding process through training, forms management, IT requests, etc., and provide appropriate acknowledgement and closure when the employees career comes to its end.Recognize important milestones throughoout each employee's career.
Complete non-critical operational tasks and provide timely resolutions to all inquiries according to established service level agreements, collective bargaining agreements, federal regulations, and internal policy manuals.
Provide support to Labor and Employee Relations functions where direct communication with the employee is needed, such as well-checks.
Quarterly travel to Service Hubs and other remote locations to meet and further build relationships with business partners, and interact with and assist bargaining employees who are traveling through those locations.
Other duties, as assigned.
Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a full list of essential job functions, please refer to the essential functions worksheet for that position.

Education

Associate's in Human Resources or Business

Certifications and Licenses

PHR or SPHR

Years of Experience

4-6 years of experience

Core Competencies

Adaptability

Collaboration

Strives for Positive Results

Service-Oriented

Curiosity

Knowledge, Skills, Abilities and Other (KSAOs)

Ability to work with minimal supervision
Demonstrate good judgment and be proactively resourceful.
Strong organizational skills.
Ability to work in a fast paced environment.
Excellent verbal and written communication skills with the ability to understand and communicate complex material.
Ability to work collaboratively with other departments and within team based work environment
Capable of maintaining corporate and job-related confidential information.
Proactively understand functional areas and how they interact/overlap with other areas
Strong PC skills including but not limited to: Microsoft Office products and Company specific computer systems such as CrewAvail and IntelliJet II
Ability to obtain working knowledge of Federal, State and Local employment and Labor laws and regulations as well as one or more of the collective bargaining agreements at NetJets
Ability to drive compliance with company / employment contractual policies and procedures as well as identify areas that may require refinement.

Job Ident #: 14303-en_US

Company Details

NetJets

4111 Bridgeway Ave
Columbus, Ohio 43219 USA
careers.netjets.com/

Beginning as the first private jet charter and management company, NetJets has led the industry for 57 years. In 1986, they debuted the revolutionary concept of shared ownership. This allows individuals and companies to buy a share of a private business...

Benefits:
As the worldwide leader in private aviation, NetJets strives to create exceptional experiences—that includes the benefits we offer our teams.

Employees have free coverage for Medical, Dental, and Vision benefits, with access to a vast network of nationwide providers. NetJets strives to LIVEWELL and that means taking care of all aspects of your Mind, Body, and Life through our benefit and discount programs.

Our comprehensive suite of benefits include:
Medical, Dental, and Vision
Healthcare advocacy
Employee Assistance Program
Flexible Spending Accounts
Health Savings Account with employer contribution
Wellness Programs
Paid Time Off
Life and Accident Insurance
Voluntary benefits
Generous 401(k) Retirement Plan company match
Short-Term Disability
Long-Term Disability
Legal Plan
Family support resources
A career at NetJets is the whole (benefits) package.

(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)

Job Info

Location

Columbus, Ohio, United States

Type

Permanent

Company Details

NetJets

4111 Bridgeway Ave
Columbus, Ohio 43219 USA
careers.netjets.com/