DescriptionThere’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a g
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Customer Service Representative - Chuuk, FSM
Job Description:
Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. Our careers include competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

The Airport Operations department keeps operations at our airports running smoothly through planning, organization, and supervision.

Key responsibilities

  • Provide assistance to the traveling public by performing various customer service duties in the airport terminal
  • Prepares tickets, determines fares and routing to ensure passengers travel needs are met
  • Responsible for daily cash and credit card sales
  • Handle reservations and Mileage Plus inquiries
  • Receive and direct incoming calls, greet and direct customers, tag and handle bags
  • Required to staff ticket counter, boarding gates, and baggage claim area
  • Security Screen baggage and passengers
  • Assist with cabin inspections and cleaning, lavatory services
  • Perform other duties as directed by station management to provide customer service support

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Qualifications

What’s needed to succeed (minimum requirements)

  • High school diploma/GED
  • Must be able to type at least 20 wpm
  • Must possess excellent customer service skills
  • Must be able to work in a fast-paced environment
  • Must be flexible to work any shift assigned within a 24 hour/day, 7 day/week operation including weekends, holidays and overtime as needed.
  • Ability to work outside in all weather conditions (e.g. rain, heat, humidity, etc.) and in open baggage areas for extended periods of time
  • Ability to work where there will be exposure to high noise levels
  • Ability to work in a high-pressure, safety-sensitive, deadline driven environment
  • Willing and able to travel to the U.S. for training
  • Must be fluent in English (written and spoken)
  • Must be eligible to obtain and maintain credentials necessary for the position
  • Must be legally authorized to work in the Federated States of Micronesia for any employer without sponsorship
  • Reliable, punctual attendance
Company Details
United Airlines
1200 Algonquin Rd
Elk Grove Village, Illinois 60666 USA
www.united.com
152 Open Jobs Available
Commercial aviation carrying passengers and cargo worldwide.

Benefits:
Employees enjoy a full benefit package including unlimited travel for themselves and their families.
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Job Info
Location
Elk Grove Village, Illinois, United States
Type
Contractor
Company Details
United Airlines
1200 Algonquin Rd
Elk Grove Village, Illinois 60666 USA
www.united.com
152 Open Jobs Available
Commercial aviation carrying passengers and cargo worldwide.

Benefits:
Employees enjoy a full benefit package including unlimited travel for themselves and their families.

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