Every WestJet journey has the potential to enrich lives; a career with us is no exception. 

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now were going global. 

Join us, this is where your career story takes off.

Overview of the role: 

The Digital Enablement team aims to unlock the value of data at every level of the enterprise by providing access to trusted, timely data through an optimized technology stack that enables digital transformation and accelerates data-driven decision making.

We are looking for a Data Specialist to join our team reporting to the Senior Manager of Data Products to join us in delivering this vision. The Data Specialist role uses a variety of soft skills, technical skills, and industry knowledge to provide the most efficient and comprehensive support and direction for data product design and development.

To be successful in this role, you must demonstrate high standards of excellence, enjoy problem solving, and be results-driven. You must work effectively both individually and collaboratively with people at all levels of the organization. You must be an agent of change with an impeccable ability to navigate through ambiguity.

Key deliverables / responsibilities include:

• Design, implement and support scalable data solutions and data products.
• Produce detailed designs and document work using required standards, methods, and tools, including prototyping where appropriate.
• Take ownership of problems and proactively resolve technical problems, ensuring that technical solutions continue to meet business requirements and have the know how to take full accountability for actions taken and decisions made.
• Work with other disciplines to understand what needs to be built.
• Coordinate product design and development activities across product delivery pod.
• Involved in identifying appropriate technology and approaches.
• Work with operational partners to ensure the supportability of new features/products and to provide timely technical support and fixes to production applications.
• Find ways to improve data products through enhancements and opportunities for automation.
• Understanding of overall architecture of data products and technologies supported and how to identify and troubleshoot challenges within, provides insights and expertise where required.
• Provides definitive and expert advice in their specialist area.
• Actively maintains recognized expert level knowledge in on or more identifiable specialisms.
• Oversees the provision of specialist advice by others.
• Consolidates expertise from multiple sources, including third-party experts, to provide coherent advice to further organizational objectives.
• Supports and promotes the development and sharing of knowledge within the organization.
• Collaborates with others to ensure advice is appropriate to the organizational needs.
• Monitors the external environment to gather intelligence on emerging technologies.
• Provide technical and data expertise leadership, coach, teach and mentor Analyst group within the team.
• Promote knowledge sharing and adoption of best practices Leads workshops, presentations, and training that provide skill and knowledge development for the team.
• Leads reviews of own work and reviews of colleagues work.
• Work across teams to ensure the supportability of new data products and to provide timely support and fixes.
• Engage in meaningful interactions and relationships with users and can manage competing priorities.

Experience and qualifications:

• Bachelors degree in Computer Science, Engineering, Statistics, Mathematics or related field.
• 10+ years of working experience within an Enterprise environment.
• Deep technical knowledge with 5+ years of Data Warehouse and Business Intelligence experience in an agile environment.
• Proficient in collaborating with others when necessary to review specifications and can use these agreed specifications to design, code, test and document programs or scripts of medium to high complexity, using the right standards and tools.
• Broad understanding of information security and can design solutions and services with security controls embedded, specifically engineered as mitigation against security threats as a core part of the solutions and services.
• Expertise in reviewing the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology.
• Excellent at working under pressure, managing multiple priorities while delivering on business needs.
• Requires expert problem-solving skills and advanced interpersonal and communication skills.
• Expertise with Microsoft BI toolset (PBI, Power Automate), including creating and editing: Dim tables, Fact tables, Stored procedures (SQL Server) 
• Experience and proficiency with Data dimensional modeling, data analysis and data mining.
• Experience with Snowflake, WhereScape, Informatica, Azure DataFactory, JIRA and/or Azure DevOps.
• Experience in designing and delivering cross functional data solutions.
• Proficiency in leading large scale data analysis/deep dives/investigations to support business decision making.
• Strong preference for candidates with experience in airline data and familiarity with Sabre and CAE applications.

The benefits of being a WestJetter:  

WestJet provides all WestJetters with a competitive total rewards package.  On top of that, we offer:   

• A fun and friendly culture with colleagues who work together to win  
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs  

Think we are a fit?  Apply now!  

About WestJet Group of Companies  

Together with WestJets regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.   

Our Safety Promise  

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.  

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJets operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJets Alcohol and Drug Policy.   

Our Commitment to Diversity and Inclusion 

We embrace what makes us each unique, and what makes us uniquely WestJet – and that is our people. WestJet is committed to creating an inclusive workplace that celebrates our differences by way of diversity, equity, and inclusion. As an equal opportunity employer, we want to you bring your full self to work and feel appreciated for your contributions.

At WestJet, we welcome unique skills, experiences, and backgrounds - if you’re passionate and excited about this role, we encourage you to apply even if you do not meet every single qualification in the posting. We are committed to inclusivity, equity, and accessibility in the selection process. If you require an accommodation during the recruiting process, please let our Talent Acquisition team know.

We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit WestJet.com.  

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