IT support technician/ Portsmouth Naval Shipyard’s (PNS)
Strategic Technology Institute, Inc •
Position Type: Contractor
Job Description:
Portsmouth Naval Shipyard’s (PNS) Customer Support department is responsible for assisting the entire command with collecting/removing DRMO, and delivering/moving/removing printers/computers
The primary tasks within this project are described in the following bullets.
- Maintain an Excel spreadsheet of DRMOed equipment.
- Accurately document each piece of equipment with the required information.
- Print out and attach documents to the equipment.
- Stack equipment on a pallet, attach metal straps and shrink wrap it.
- Bring pallets down to the loading dock using a hand jack lift.
- Coordinate/schedule a transport truck for the DRMO being shipped out.
- Properly dispose of 8mm tapes, cassette tapes, USB sticks, RAM and hard drives using the PNS degausser.
- Accurately complete the required paperwork for tracking the disposed of media.
- Deliver and install a printer/copier in a newly requested location throughout the PNS.
- Move a printer/copier to a newly requested location throughout the PNS.
- Remove a printer/copier from customer locations throughout the PNS.
- Fix hardware issues with printers/copiers/scanners such as paper jams and replacement of consumable parts such as toner and ink.
- Deliver/move/remove computers at various locations throughout the PNS.
- Remove hard drives from computers and prepare any associated paperwork required for the proper disposal of the computer.
- Assist with inventory tracking by periodically counting the IT equipment in our storage areas and updating the Inventory tracking excel spreadsheet with the results.
Job Requirements:
- Secret clearance.
- Ability to follow and adhere to instructions and procedures.
- Full ability to walk, climb up and down stairways, bend, stoop, and lift and carry equipment weighing 50 pounds or less.
- Flexibility in response to unplanned requirement changes and emergencies.
- Excellent verbal and written communication skills.
- Microsoft Outlook and Excel proficiency.
- Detail-oriented.
- Ability to multi-task and change priorities.
- Ability to ask for clarification whenever a work assignment is not totally clear.
- Dependability.
Salary Range:
28-28
Job Ident #:
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