Behind every seamless journey, is the perfect team. Since 1983, Jet Aviation Staffing has been supporting the industry’s most prominent aviation companies by attracting and placing top talent. With thousands of direct hire placements of crew members, maintenance professionals, support staff, management and executive positions, and many more disciplines, we continue to perfect the art of staffing. When you want to find the very best career opportunity, you can rely on a team of dedicated professionals. On behalf of our external customers, Jet Aviation Staffing upholds in-depth and extensive standards to ensure we are recommending the best talent. Dedicated to the details, our expertise ensures a perfect career opportunity match for each of our candidates and a seamless experience for our customer.
The Opportunity
We have an exciting opportunity for a Technical Advisor to join our Clients Product Support team. The Technical Advisor will provide prompt and accurate guidance for troubleshooting and maintenance of products in coordination with end customers and service center technicians around the world. The candidate will also support inquiries from customers regarding engine maintenance and technical questions as well as business and website related issues.
Additionally, the Technical Advisor will:
• Research engine maintenance and generate clear, technically accurate engine reports
• Coordinate engine maintenance activities with the Repair Station and Product Support
• Support engine maintenance instruction for service center technicians and others
• Perform fleet analysis with guidance from other Team Members
Qualifications
• Bachelor’s Degree or equivalent experience is required.
• Prior experience in the aviation industry would be preferred
• Must be able to support unique work schedules and be willing to be on-call 24/7 to support customer inquiries-this is for overnight shift
• Intermediate computer skills relating to word processing, spreadsheets, and databases required
• Must possess good verbal and written communication skills. Helpful to be multilingual
• Would be beneficial to possess an A&P License
• Proficient in Microsoft Suite (Outlook, Word, Excel, PowerPoint)
• Must reside in Michigan- reasonable commute to and from base
• U.S. citizenship is required
• Position requires the ability to obtain a U.S. Government Security Clearance, if needed. Candidates selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. For more information on Security Clearances, please visit: U. S. Department of State.
Jet Aviation provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
