Designs and develops training programs, courses, or other instructional materials or educational tools. Designs learning solutions targeted at employees, students, or clients of the organization. Collaborates with subject matter experts to ensure that content is accurate and thorough. Utilizes multiple formats, including print, audio, visual, and multimedia, and selects the appropriate format for the target audience or content. Evaluates the results of training programs and modified future programs to better meet training goals. 

• Uses evidence-based learning design processes to define and design individual learning items, programs, and curricula on time, on budget, and to quality standards

• Conducts needs assessments and task analysis

• Plans and documents learning solutions and gains approvals from design leads, subject matter experts (SMEs), and clients; identifies existing materials that can be curated and integrated into the learning process

• Writes learning objectives that meet industry standards

• Writes design specifications to ensure alignment of objectives with assessments, practice, presentation, overviews, integration, and motivation elements

• Writes innovative course outlines and storyboards, audio/video scripts, facilitator and participant guides, job aids, and other materials

• Writes engaging instructional materials, including assessments and quizzes, practice exercises with appropriate feedback, simulations, demonstrations, case studies, worked examples, procedural steps, and descriptions of concepts/processes/principles with opportunities for reflection and self-explanation

• Conducts design quality reviews of new and existing learning solutions to confirm consistency

• Conducts quality assurance checks with SMEs and internal technical reviewers; implement their feedback to revise design documents

• Collaborates closely with the design team and developers to ensure that finished materials are authored as specified

• Assists in the initial delivery of courses and make appropriate revisions to learning materials based on pilot results

• Performs work with a high degree of latitude

• Handles the most complex issues

• Possesses expert knowledge of subject matter

• Will act as lead

• Acts as Training Design Expert on assigned projects related to maintenance training systems

• Commands a clear understanding all requirements for assigned projects

• Leads in the development of Training Needs Analyses for assigned projects

• Leads in the development and updates of Training Systems Requirements Analysis for maintenance training systems

• Leads in the development of different levels of training tasks and products against training requirements

• Leads in design of integrated training systems and device requirements

• Support of R&D activities related to assigned projects

• Bachelor’s or Master’s degree in Education, Psychology, Instructional Design, or a related field
• Minimum of 4 years with a Master’s degree or 5 years with a Bachelor’s degree in Training Development, with experience in designing and creating courses and other learning items (K–12 training experience will not count toward this requirement)
• Demonstrable experience in designing effective e-learning experiences, facilitator and participant guides (for the physical and virtual classroom), online simulations, and video and audio media
• Strong knowledge of adult learning principles, learning science and evidence-based design standards, and practices to ensure that learning content is of the highest quality and has the desired business impact
• Experience in using the ADDIE model of instructional design, Richard Mayer’s 12 principles of multimedia learning, and the Kirkpatrick Model of evaluation
• Demonstrable experience in designing e-learning that is fully accessible and meets industry-compliant practices
• Creativity and out-of-the-box thinking
• Strong interpersonal skills
• Excellent written and oral communication skills; ability to write effective instructional text, facilitator materials, audio and video scripts, and other design documents
• Strong collaboration skills, enabling the designer to work effectively with project managers, SMEs, design leads, other members of the learning team, and vendors to ensure that client needs and expectations are met
• Experience in working in fast-paced environments to deliver required results
• Ability to use learning technology and tools, desktop apps, and relevant knowledge tools
• Must be a US citizen
• Able to obtain a Secret Clearance

Work Where it Matters

Pinnacle Solutions, an Akima company, is not just another federal contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Pinnacle Solutions, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, Pinnacle Solutions provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, Pinnacle Solutions delivers comprehensive services for general construction and renovation, as well as civil and marine construction.

As a Pinnacle Solutions employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.