Pacific Coastal Airlines is looking for a highly skilled, motived and analytical individual for the role of Pricing & Revenue Management Analyst. This is a hybrid position (on-site and remote) based out of the Vancouver International Airport’s South Terminal in Richmond, BC.
Reporting to Director, Commercial Planning, the Pricing & Revenue Management Analyst is responsible for implementing Pacific Coastal Airlines’ revenue management and pricing strategies to support our commercial objectives. Success in this role will be achieved through maximizing revenues throughout our network and various product offerings.
Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations in a beautiful province of British Columbia.
Duties and Responsibilities:
- Fare Creation and Filing – Create new fares and adjust current fares in AmeliaRES, ATPco, Hahn Air and Aviator fare sheets as needed to ensure our pricing is updated. Build approved promo codes, create promotional fares/discounts and communicate promotion notifications to CSAs, and ensure Kronos has the latest fare information
- Group Price Quoting – responsible for quoting group travel requests
- Revenue Optimization & Capacity Management – Assist the Director of Commercial Planning various analysis, review customer demand, sales and booking patterns and the remaining available capacity throughout our network and seek ways to optimize available capacity to maximize revenues and performance. Provide ad hoc recommendations for extra sections, gauge changes and additional capacity adjustments prompted by market conditions. (changes in customer demand, reaction to competition etc.)
- Pricing and Fare Management Support – Assist the Director of Commercial Planning with fare development and implementation of specific market management strategies. Constantly monitor competitor pricing and provide recommendations.
- Revenue Management Reporting – Be accountable to create and distribute daily revenue reports and other performance reports as required.
- Flight/Route Management - Take ownership of the performance of assigned flight groups & routes, monitor their daily/weekly/monthly performance and implement daily actions to improve results.
- Partnerships Support - Support Director of Commercial Planning in evaluating various commercial agreements with partner airlines and provide recommendations to protect revenues and improve operational synergies.
- Corporate Values – understand, embrace and apply the Pacific Coastal Airlines Corporate Values daily
- Act with Integrity, Honesty, and Respect
- Develop Our Limitless Potential
- Embrace Diversity and Foster Unity
- Safety – actively participate in Pacific Coastal Airlines’ Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operation and comply and promote the company safety policy and safety culture
- Other Duties – complete other assignment and tasks as assigned
Education & Qualifications:
- Post-Secondary Diploma in Economics, Mathematics, Statistics, Finance or Business
- A combination of professional experience and demonstrated key aptitudes will be considered in lieu of a Post-Secondary Diploma
- A minimum of 1-2 years’ experience in a commercial role in the airline industry is highly desired but not required
- Previous airline experience will be considered an asset
- Previous experience in analyzing large data sets, driving conclusions and making recommendations is a must
- Previous experience in effectively communicating complex ideas to various audiences is required
- A keen interest in commercial aviation and basic understanding of the Canadian airline marketplace is highly desired
Skills, Knowledge & Abilities:
- High level of proficiency in Excel
- Excellent analytical thinking and problem-solving skills
- Strong attention to detail
- Aptitude for research, analysis and reporting
- Exceptional communication skills (both verbal and written)
- Strong interpersonal skills with focus on teamwork
- Proven ability to complete tasks and achieve deadlines
- Balance multiple priorities and deadlines and work in a fast-paced environment
- Maintain high level of professional standards at all times
- Motivated, energetic, and goal-oriented
- Flexible and adaptable to change
Why Pacific Coastal Airlines?
Company Culture: We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture.
Health Benefits: We offer a standard benefits package for permanent employees consisting of extended health, dental, vision, travel medical, life insurance, Accidental Death and Dismemberment, an employee and family assistance program, paid sick days, and paid personal emergency days.
Travel Benefits: We offer excellent travel perks to employees and their eligible family members on Pacific Coastal Airlines, WestJet, Air Canada, Iceland Air, Delta, Allegiant, Cathay Pacific, Alaska Airlines and more. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network.
Employee Programs: We have employee recognition and reward programs, a milestone service recognition program and employee appreciation events throughout the year.
