Project Analyst, UX Studies & Measurement

Job Description

Essential Responsibilities:

• Conduct surveys, user interviews, usability tests, and other research methods to gather qualitative and quantitative data on user behavior, preferences, and pain points. 
• Collaborate with cross-functional teams, such as designers and product managers to determine research objectives and inform the design process through concise reports and presentations. 
• Create user personas and customer journey maps to provide insight into user-centered design decisions. 
• Analyze and interpret research findings to provide actionable recommendations that can improve our product’s usability and functionality. 
• Develop and execute A/B tests to validate design hypotheses. 
• Incorporate industry practices, emerging trends, and modern technologies into our UX research practices. 
• Promote objective research practices, check that design principles are inclusive and accessible, and ensure our product can be used by a diverse set of customers. 

Qualifications/ Requirements:

• Bachelor’s degree in human-computer interaction, psychology, or a related field (or a high school diploma / GED with at least 2 years of experience in Human Resources and/ Change Management oversight).
• Minimum of 2 years working in UX research and change management. 
• Strong grasp of different research methodologies, including questionnaires, user interviews, and usability testing. 
• Robust knowledge and expertise in information architecture, prototyping, and wireframing 
• Prior experience working with survey tools. 
• Must be willing to travel up to 10 

Desired Characteristics:

• Manufacturing experience
• Articulate, adaptable, with excellent inter-personal and cross-cultural skills; excellent written and oral communication skills 
• Proven experience in implementing enterprise-wide HR change management initiatives that has led to user adoption.  
• Strong consultative skills to inform plans within the boundaries of time and resources.  
• Detail orientated with good analytical and critical thinking skills.  
• Eye for detail, confidence to challenge and ask questions.  
• Can-do attitude with a strong sense of accountability as well as interdependence.  
• Ability to work under broad or limited supervision.  
• Logical, structured and process-orientated thinking.  
• Excel, Word, and PowerPoint skills; quick adaptability to systems, tools, and processes.  

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Pay and Benefits:

• The base pay range for this position is $71,900 - 107,800. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary. This posting is expected to close on February 23rd, 2024.
• Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.  General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information