Every WestJet journey has the potential to enrich lives; a career with us is no exception. 

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now were going global. 

Join us, this is where your career story takes off.

Overview of role:

The Senior Analyst, Product Steering is responsible for managing and executing the governance and processes of the Product Management portfolio. This role drives excellence and efficiency in our standards for managing strategic and business initiatives that affect all Digital Products, as well as the Design and Delivery teams. Additionally, the Senior Analyst will lead and organize forums and meetings to prioritize business needs and achieve optimal business outcomes in a practical and efficient manner.
 

Key deliverables include:

• Key driver in shaping the governance and success measurement strategy for our Digital products.
• Lead and support the digital product management governance and cadence (product management committee and annual business reviews).
• Define standardized processes and documentation for product decision-making, risk management, and stakeholder alignment.
• Manage the overall governance process, aiming to keep these processes lean, pragmatic, effective and efficient. Looking for ways to continuously improve the governance and processes.
• Oversee development of Product development life cycle PDLC.
• Develop and implement a comprehensive metrics framework to assess product performance, adoption, and business impact.
• Build strong partnerships across the business and throughout the digital team, work collaboratively with Digital team members, IT, business unit stakeholders.
• Gather and analyze data to drive insights for decision-making and continuous product improvement.
• Own the end to end performance reporting process to ensure visibility into key objectives and the progress of key results.
• Builds and manages reports, data, dashboards to manage the digital product portfolio resources, ensuring resource capacity is managed and understood.
• Develop and maintain a department dashboard to ensure visibility into key objectives and the progress of key results.

Experience and qualifications:

• Requires a minimum of 6-8 years of related experience, or an equivalent combination of training and experience. Certificate in Product Management is valued.
• Requires a bachelor’s degree (Technical/Business/Scientific).
• Experience implementing governance structures within a digital product organization.
• Has proven experience with product management frameworks.
• Possesses strong interpersonal skills with experience in collaborating with all levels of an organization.
• Is curious, thoughtful, organized with great priority and time management skills.
• Strong understanding of product success metrics, data analysis, and performance measurement methodologies.
• Is curious, thoughtful, organized with great priority and time management skills.
• Self-motivated and ability to work independently and cross-functionally.
• Possesses strong verbal and written communication skills.
• Works effectively, demonstrates flexibility and sets priorities in a fast-paced environment.
• Is a highly motivated and collaborative individual. 

The benefits of being a WestJetter:  

WestJet provides all WestJetters with a competitive total rewards package.  On top of that, we offer:   

• A fun and friendly culture with colleagues who work together to win  
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs  

Think we are a fit?  Apply now!  

About WestJet Group of Companies  

Together with WestJets regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.   

Our Safety Promise  

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.  

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJets operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJets Alcohol and Drug Policy.   

Our Commitment to Diversity and Inclusion 

We embrace what makes us each unique, and what makes us uniquely WestJet – and that is our people. WestJet is committed to creating an inclusive workplace that celebrates our differences by way of diversity, equity, and inclusion. As an equal opportunity employer, we want to you bring your full self to work and feel appreciated for your contributions.

At WestJet, we welcome unique skills, experiences, and backgrounds - if you’re passionate and excited about this role, we encourage you to apply even if you do not meet every single qualification in the posting. We are committed to inclusivity, equity, and accessibility in the selection process. If you require an accommodation during the recruiting process, please let our Talent Acquisition team know.

We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit WestJet.com.  

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