Position Summary
The Senior Analyst Safety Programs coordinates, assesses, and inputs data for JetBlue’s Aviation Safety Action Program (ASAP), Safety Action Report (SAR), and Line Operations Safety Audit (LOSA) programs. Reporting to the Manager, Safety Programs, the Senior Analyst collaborates with Operational ASAP and Safety Management System (SMS) analysts to conduct and coordinate standardized operating procedures and implement revised processes identified through continuous improvement of the programs.
The Senior Analyst Safety Programs will support the administration of a data-driven system based upon scientific principles, which allows for continuous monitoring and management of safety risks associated with operational error in support of hazard identification, risk mitigation, and organizational learning. Particular emphasis is placed on data quality, tracking, trending, and communicating irregularities and identified hazards that might be precursors to an aircraft accident or incident, damage event, or crewmember injury.
Essential Responsibilities:
- Processes and inputs data for operational workgroup voluntary safety reporting programs. This entails data collection, assessment, analysis, and report processing for all Company Safety Action Report (SAR) and Aviation Safety Action Programs (ASAP)
- Assists the Manager, Safety Programs in implementation and continuous improvement of the ASAP per the guidelines in Federal Aviation Administration (FAA) Advisory Circular 120-66 (as amended)
- Coordinates with the Operational SMS and ASAP analysts to maintain programmatic standardization of JetBlue’s ASAP & SAR, associated review processes, Event Review Committees (ERCs), and Report Review Teams (RRTs)
- Assists the Manager, Safety Programs, and workgroup Regulatory Compliance analysts in investigating any apparent violations under the Voluntary Disclosure Reporting Program (VDRP) and the development, tracking, and trending of comprehensive corrective action plans
- Collaborate with departmental subject matter experts and operational analysts to produce quality analyses and deliverables and contributes to required reporting from each program
- Support and conduct data analysis to provide in-depth insight into underlying contributing factors to data trends; interfaces with operating departments crewmembers to ensure analysis objectives and Company data needs are met
- Produce factual and statistically sound analyses, reports, and briefings on safety trends and issues identified through the programs
- Collect information to facilitate event investigation and analysis. Information collection efforts will include, but not be limited to, conducting crewmember interviews, soliciting written statements, and researching technical reports and documents
- Acquire, analyze, and input data in support of communications, reports, and newsletter articles
- Provide Safety Program data input to support JetBlue’s Safety Review Board (SRB) and relevant Risk Working Groups (RWGs)
- Participate in airline industry safety conferences, groups, and associations to include domestic and international travel
- Adheres to all Safety and Security regulations
- Other duties as assigned
Job Requirements:
:
- Bachelor’s Degree in Aviation or a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
- Three (3) years of relevant aviation industry experience in safety, safety programs, or a related field
- Experience and/or training in Human Factors, aviation safety investigations, and Root Cause Analysis
- Ability to conduct or support data and/or statistical analyses to provide meaningful and actionable insight that improve JetBlue’s safety performance
- Proficiency with MS Office applications (Excel, Word, PowerPoint, Outlook, etc.)
- Working knowledge of regulations and standards governing commercial aviation (International Civil Aviation Organization (ICAO), Federal Aviation Administration (FAA), National Transportation Safety Board (NTSB), International Air Transport Association Operational Safety Audit (IOSA)) and those governing aviation safety, security, environmental, and employee health and safety
- Working knowledge of 14 CFR Part 5 and Safety Management System (SMS) principles and applications
- Ability to learn and understand new software in detail
- Available for occasional overnight travel (10%)
- Valid Passport or equivalent travel documents with the ability to travel in and out of the United States
- Must pass a ten (10) year background check and pre-employment drug test
- Must be legally eligible to work in the country in which the position is located
- Authorization to work in the US is required, this position is not eligible for visa sponsorship
Preferred Experience and Qualifications:
- Graduate-level coursework in Aviation, Aviation Safety, or a related field
- Formal safety management training, accident investigation training, or prior analyst experience working within a 14 CFR Part 121 Safety Investigations or ASAP program
- Experience in aviation operations (FAA certificated Pilot, Airframe & Powerplant (A&P), Dispatcher and/or work experience in an operational role at a Part 121 air carrier or aircraft Original Equipment Manufacturer (OEM))
- Broad knowledge of airline maintenance, flight operations, dispatch, cabin operations, ground operations, and commercial aviation regulations desired
- Broad knowledge of aviation reporting systems, safety principles, and Just Culture
- Strong interpersonal skills
- Excellent analytical and problem-solving skills
- Exceptional oral and written communication skills
- Strong organizational and management skills
- Ability to work under stress in a fast-paced, deadline-driven environment
Crewmember Expectations:
- Regular attendance and punctuality
- Potential need to work flexible hours and be available to respond on short-notice
- Able to maintain a professional appearance
- When working or traveling on JetBlue flights, and if time permits, all capable Crewmembers are asked to assist with light cleaning of the aircraft
- Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
- Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
- Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
- Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
- Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
Equipment:
- Computer and other office equipment
- Ear plugs, safety vest, and safety goggles for on-site support
Work Environment:
- Traditional office environment
- Airports environment
- Hangar
Physical Effort:
- Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)