How youll help us Keep Climbing (overview & key responsibilities)

The Senior Planner – Client Operations will provide key logistical support for Delta Professional Services (DPS) clients external to Delta Air Lines. The Senior Planner will be responsible for coordinating students with simulator events and qualified instructors. Also ensuring that all training footprints are updated when required and in compliance with FAA regulations and client requirements. Delta Professional Services (DPS), a wholly owned subsidiary of Delta Air Lines, is the Flight Training & Standards provider of choice for Delta Air Lines, its affiliates and key industry partners worldwide. This position will report to the Program Manager of ATP-CTP at Delta Professional Services (DPS).

Manage and assign student simulator events for client students.
Schedule and notify pilot instructors of assigned events.
Solve scheduling issues and provide last minute changes as needed to instructor schedules.
Proficiently operate Delta Air Lines’ scheduling tool to ensure student training events are documented properly.
Work closely with the Program Managers to establish class schedules based on simulator and instructor availability.
Communicate simulator availability and assignments with external partners.
Interact with Delta Flight Operations Planning Team to coordinate flight simulator availability.
Provide scheduling back-up to other DPS planners as needed.
Identify and create new or improved processes to support changes in the operation.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

Competitive salary, industry-leading proﬁt sharing program, and performance incentives
401(k) with generous company contributions up to 9
Paid time off including vacation, holidays, paid personal time, maternity and parental leave
Comprehensive health beneﬁts including medical, dental, vision, short/long term disability and life beneﬁts
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

Solid organizational and leadership skills.
Familiarity with Flight Operations and Federal Aviation Regulations.
Ability to quickly learn potentially unfamiliar programs including Delta’s database management system (DBMS), simulator scheduling tool (SIMON), and internal DPS systems.
Must be able to effectively work with internal and external business partners to drive DPS work.
Excellent verbal, written and presentation skills.
Solid computer skills including proficiency with Office 365 and other Delta/DPS software.
Solid leadership skills – strong ability to lead, mentor and motivate team and peers.
Analytical Skills - Ability to use thinking and reasoning to solve a problem.
Problem Solving - Ability to make critical decisions while following company procedures.
Attention to Detail – Ability to produce work that is compliant and error-free while meeting established deadlines.
Diversity - Ability to work in a friendly, respectful and professional manner with people regardless of their age, gender, race, ethnicity, religion, national origin, disability etc.
Honesty/Integrity/Ethical Standards – Ability to maintain high moral standards and be honest and ethical while performing job duties.
Innovative and strategic thinker.
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

Senior Planner, Client Operations

Company Overview