Service Center Planner - Singapore

JOB SUMMARY:

To review and assist to production of the aircraft maintenance work specifications (work task summary, material listing, tooling list, manual and drawing listing) related to the assigned projects for use by the MRO and other departments.

JOB RESPONSIBILITIES:

• Create service orders or revisions for scheduled maintenance, drop-in visits and offsite support.
• Co-ordinate with the customers representatives, MRO team and other departments on inquiries related to the documentation and services needed for the aircraft project.
• Work with Maintenance Manager to assess the capability, man-hour requirements and slot availability for potential projects.
• Work with Engineers-In-Charge and/or Maintenance Manager to order initial parts, consumables, special tooling requirements related to the contracted aircraft projects and any additional work requirement from the customer during aircraft maintenance
• Monitoring & timely update of project status. Prepare work packages and relevant documentation required for aircraft projects prior to aircraft input and during maintenance
• Maintain ongoing work packages and ensure that all paperwork is completed and accounted for at the end of every check.
• Review ongoing revisions in iMRO system and amend task descriptions as necessary to ensure accuracy in customer reports and billing stage.
• Perform as project manager for short (<1 week) drop-in projects.
• Generate and provide cost estimates using available rates, current parts information, service bulletins and input from MRO team

• Work with Quality to improve documentation process
• Perform additional project duties as assigned by the General and/or Maintenance Manager

QUALIFICATIONS:

• Minimum Diploma or Higher Nitec Certificate required
• Sound business acumen
• Excellent communication skills (written and oral)
• Professional appearance and demeanor
• Motivated, self-directed and creative to get things done and to deliver high quality results
• Strong analytical, financial and computer skills
• Team player with strong interpersonal skills
• Must be able to deal with ambiguity and handle issues covering a variety of situations
• Aviation and/or aviation maintenance experience preferred
• Experience with SAP preferred