ServiceNow Admin (Hybrid)

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You have been redirected to RTX’s career page as we have recently transitioned from RTX to become a standalone company, which provides us with greater autonomy and opportunities for growth. As a prospective employee of Nightwing, you’ll have the chance to contribute to our continued success and shape the future of our cybersecurity, intelligence, and services offerings.

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial spanets.

Nightwing is looking for Service Now Administrator-P3 to join the Infrastructure, Security and Monitoring Team supporting commercial and federal customers. The ideal candidate will have prior experience supporting a Security Operations Center (SOC) and possess both administration and developer related skillsets. This position is part of a larger team; however, the candidate is expected to work well on his or her own under general supervision, be self-directed, able to multi-task, and prioritize work.

What Will You Do:

•              SME in ServiceNow administration, configuration, operations, and system applications.

•              Working knowledge of Cisco Network architecture, and Windows and Linux operating system administration.

•              Lead the effort to complete the population of the CMDB with Customers IT CIs and assets – so that the Customer CMDB is complete (and then maintained for additions, etc.)

•              Produce and develop reports for reporting IT inventory items from the CMDB for audits and management.

•              Evaluate, enhance, and maintain existing configurations of the ServiceNow CMDB and ServiceNow Discovery applications, including workflows, as well as current connections between ServiceNow and other systems.

•              Evaluate existing user roles and access and make recommendations on any changes to improve.

•              Create, maintain, and enhance team Dashboards and reporting, including scheduled and custom reports, especially for CMDB and System Inventory.

•              Create, maintain, and enhance future connections between ServiceNow CM managed applications and other systems.

•              Maintain CM specific Forms, Reports, Views, Workflows, Groups and Roles.

•              May assist with implementation of other ServiceNow applications and provide technical insight into design and support, while aligning to service management best practices.

•              Provide administration, design and process documentation, and technical support of the CM managed ServiceNow applications.

•              Use scripting tools and ServiceNow functionality to create scripts to automate routine tasks being done in ServiceNow.

•              Document and communicate ServiceNow processes, operations, and capability information.

Qualifications You Must Have:

U.S. Citizenship.

A Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM) and 4+ years of cyber security experience

Strong oral and written skills. Detailed oriented and documentation focused.

Experience with administration and development for ServiceNow

Experience with managing and measuring security controls.

Qualifications We Prefer:

Experience with Cyber technologies with NIST 800 Series and DoD 8570 regulations and governing DISA STIGs and/or, SRGs

Self-Starter requiring limited direction and supervision

Previously part of a leading Fortune 100 company and headquartered in Dulles, VA; Nightwing became independent in 2024 but continues to support the nation’s most mission impactful initiatives.

When we formed Nightwing, we brought a deep set of credentials and an unfaltering commitment to the mission. For over four decades, our team has been providing some of the world’s most technically advanced full-spectrum cyber, data operations, systems integration and intelligence support services to the U.S. government on its most important missions.

At Nightwing, we value collaboration and teamwork. You’ll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we’ll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients.

Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team.

The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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