MINIMUM REQUIRED QUALIFICATIONS:

• B.S. in Engineering, Engineering Technology, Computer Science, or Applied Science from an accredited College or University , –or- Certification as a registered professional engineer in any state of the United States that requires an examination to be certified + 2 years of experience. May substitute 2 years of directly related work experience for 1 year of college education.
• Strong analytical skills to assess situations and focus on important facts. Provide recommendations.
• Good written and oral communication skills including interpersonal skills. Ability to convey information, procedures or processes clearly.
• Good organizational skills
• Client oriented
• Ability to prioritize between various issues.
• Ability to build relationships with the customers.
• Ability to apply a process and to explain this process to the users.
• Ability to work in a small team dynamic

ADDITIONAL DESIRED QUALIFICATIONS:

• Visual Basic (or other programming language).
• Database principles
• Business Analyst experience
• CATIA V5 or 3DX experience

WORKING CONDITIONS:

• Work in an open space office at a computer for long periods of time.
• On occasion, may be around loud noises (riveting, aircraft engines, etc. ).
• Fast paced office environment and production facility with business deadlines.
• Must be available and willing to work occasional non business hours and weekends when business issues dictate.
• Onsite position
• Needs to be willing to walk around the facility to discuss with the users in person when needed.

PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

• Build and/or enrich a knowledge base to share methodologies, and best practices
• Participate to the implementation and the migration of new processes and IT solutions.
• Accompany users in the implementation of tooled processes and make sure the tools are working properly
• Monitor the proper functionality of the tools and provide reports as needed
• Help users to solve issues they would face such as software incident or difficulties with methodologies and tools
• Participate in change management during the evolution of methodologies and upgrades, and propose evolutions
• Help with the production of training material tailored to the company tooled processes to train users
• Prepare, realize and attend testing and UAT phases of the new versions
• Help with the validation testing of the new processes and IT solutions evolutions
• Provide support to the users, especially when issues need business investigation as well as technical investigation with IT support