Field Service Engineer - Fleet Management

Job Description

Roles and Responsibilities

• Ownership of overall technical relationship for assigned aircraft engine fleet(s).
• Develop and maintain relationship with assigned customer and across the GE organization, able to influence key stakeholders to implement key reliability improvements or deliver on key special programs or projects.
• Support of installed engine base, including activities such as customer & fleet issue resolution, service bulletin implementation, fleet monitoring (diagnostics).
• Ownership of fleets reliability and on wing performance (e.g. significant events/UERs/D&Cs.)
• Manage critical items, collaborate with customer to lead other special programs (e.g. water/foam wash, derate optimization, etc.).
• Internal & external tech reviews & tech review prep, interface and influence the broader GE C&PSO organization to achieve set outcomes.
• Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
• Capability to develop relationships with and influence customers to implement key reliability improvements, address customer notifications per recommended timing, and support other technical inquiries.
• Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may inform work.
• May lead small projects with low risks and resource requirements. Explains information, developing influencing skills to bring team members to consensus around topics within field.

This job is based in Seattle, WA at the customer facility and is not a remote position.

Required Qualifications

• Bachelors degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in fleet management.)

Desired Characteristics

• Technical expertise of aircraft engine or turbomachinery equipment, previous aviation experience preferred
• Strong oral and written communication skills, ability to develop and manage customer relationships.
• Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs.
• Established project management skills.

Relocation Assistance

• GE will cover relocation within the USA for this position.

Competitive benefits package offered

• Medical, dental, and vision insurance that begins on the first day of employment
• Permissive time off policy for newly hired employees
• Generous 401(k) plan
• Tuition Reimbursement
• Life insurance and disability coverage
• 10 Bonus Plan Eligible
• And more!