Innovate to solve the worlds most important challengesAs a Field Service Engineer I here at Honeywell, you will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC3000). Your time will be spent validating customer requests, developing/maintaining/improving customer relationships, upgrades/migration planning and execution, all while ensuring Right and Fast Delivery.
You will report directly to our Field Service Manager.
** Must reside in VA, TN or NC.
KEY RESPONSIBILITIES
- Periodic communication with customers regarding technical and administrative issues
- Provide customer support on Honeywell Control Systems and serve as a customer contact for service-related issues / enquiries
- Configure, maintain, and solve Honeywell hardware / software issues including: Experion PKS, other DCS hardware / software such as LCN & TPS
- Upgrade Experion software from one software release to another software release on live control system without causing any interruption to customers industrial process
- Migrate Legacy Honeywell control systems to Honeywells new technology offering
- Understand customer key processes and economic drivers to translate those into business opportunities while providing timely research and recommendations
- Assist Sales during sales pursuits and be the face of Honeywell to end-users
- Learn the end-to-end product / solution development and delivery / execution of Honeywell products and solutions
- Use technical expertise of sophisticated Honeywell solutions / product offerings to improve customer experience
- Due to the nature of this role, will be required to work off-hours, on weekends, and/or holidays, on occasion
- Company vehicle will be provided to travel to customer sites
- Travel: up to 90 to customer sites - This position will support clients in VA, TN, NC
**Must Successfully Complete 18-month Honeywell Training & Certification Program. Note: Training/Testing is via online.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
YOU MUST HAVE
- 4 years of professional experience in a related field (field service, technical operations, industrial maintenance, process automation, heavy manufacturing, prior military experience, development and/or reliability engineering, etc.)
- High School Diploma or GED
- Ability to obtain multiple L3 certifications within 18 months. Training/Testing is via online.
WE VALUE
- Bachelors in Science, Technology, Engineering or Math
- Experience with distributed control systems
- Software configuration, migration experience, project engineering experience, virtualization, Cyber process control, electrical, or other application experience
- Excellent verbal and written communication and organizational skills
- Self-reliance and the ability to learn independently
ABOUT HONEYWELL
Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets. Learn more about Honeywell: https://www.honeywell.com/us/enhttps://www.honeywell.com/us/en
THE BUSINESS UNIT
Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.
Honeywell Process Solutions (HPS) is a strategic business unit (SBU) within Honeywell Industrial Automation. HPS provides advanced automation and control systems, safety systems, and field instrumentation to the process industries. Our solutions help customers improve efficiency, reliability, and safety in their operations.