Field Service Rep - F110 Engine - Bahrain

Job Description

Essential Responsibilities

• Provide advice and direction to the Royal Bahrain Air Force and contractor personnel on the operation, maintenance, and repair of F110-GE-129 engines and interface systems as appropriate for the F16 aircraft
• Provide interpretation of data and technical instructions
• Provide on the job training to maintenance personnel on maintenance and operating techniques pertaining to adjustment, calibration, troubleshooting, bench check, routine maintenance, inspection, and repair of the GE engines.
• Provide guidance and instruction in the use of associated authorized GE special tools and test equipment
• Provide guidance to maintenance personnel by identifying needed training Programs
• Emphasize safety precautions during training
• Provide guidance to the customers on the installation of GE engine modifications and assistance in interpretation of other technical instructions
• Collate, analyze and report in-service field data to GE Aviation Project Engineering, for use in safety, reliability trending and component improvement development
• Assist maintenance personnel in the processing of failure data and defect reports in accordance with standard customer reporting procedures
• Relay relevant information to customers that may be available from GE or other international operators on field issues or improvements
• Provide technical guidance to customer aircrew relevant to the operation of GE engines
• Assist customer personnel in maintenance planning / forecasting and provide liaison to the customers in processing components for repair or deeper maintenance
• Provide analysis results of any maintenance difficulties and advise customers of any changes to maintenance, inspection, and training programs, which may improve the quality, efficiency, and effectiveness of maintenance
• Required to work unsupervised, remotely from headquarters, responsible for personal workload, travel and budget with unyielding compliance and integrity
• Travel to both foreign and domestic locations as required in support of the customer

Qualifications/Requirements

• Bachelors Degree from an accredited college or university (or a High School Diploma / GED with a minimum of 3 years of experience in a field service / maintenance position as a Field Service Rep
• Minimum of 3 years of experience in a field service or maintenance position supporting military and/or commercial engine programs
• F110 engine experience
• Minimum of 3 years of experience in Customer Service Management

Additional Eligibility Requirements:

• US Citizen
• Ability and willingness to obtain and maintain a U.S. Government Secret Clearance
• Ability and willingness to travel as required
• Ability and willingness to relocate to domestic or international locations to support the needs of the business
• Proven ability to work independently, without technical guidance, to perform all required work tasks

Desired Characteristics

• Strong customer interaction and communication skills
• Strong interpersonal and leadership skills
• Proven analytical and quality improvement ability
• Demonstrated proficiency in repair troubleshooting, shop operations and testing of assigned programs / hardware
• Able to work with and make formal presentations to all levels of maintenance, engineering, and management
• Project management experience
• Demonstrated ability to lead and influence GE customers and peers
• Possess knowledge of the learning process and how to transfer technical knowledge to less qualified personnel including the ability to express thoughts in both oral and written communications
• Possess the ability to work independently, without technical guidance and to perform all required work tasks
• Possess a high degree of tact, diplomacy, and ability to work and cooperate harmoniously with customer personnel

This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information