Position Summary
The Senior Manager, IT Data Engineering is a critical leader within the IT Data Leadership team, overseeing both the Data Engineering and Data Operations teams at JetBlue. The Senior Manager drives the strategy and execution of the organization’s data engineering and operations capabilities, ensuring efficient data integration, automation, and delivery of scalable, high-quality data solutions. With expertise in leading teams and processes, the Senior Manager ensures that the data engineering team continuously evolves to meet business needs while maintaining operational excellence. This role requires a proactive leader who fosters an environment of growth, collaboration, and innovation, guiding the team to unlock the full potential of JetBlue’s data assets.
This role partners closely with Data Scientists, Architecture, Security, IT Infrastructure, Development, and Product Managers, as well as key external partners, to create cohesive, enterprise-wide data strategies and solutions that support the businesss highest priorities. The Senior Manager is an integral part of JetBlue’s data transformation, ensuring cross-functional collaboration, and scalable solutions that deliver high-impact business value.
The Senior Manager reports to the Director, IT Data Engineering, and plays a key role in developing the data roadmap, ensuring alignment with the companys strategic goals. This leader is expected to foster a culture of trust, transparency, and accountability in a fast-paced and dynamic environment.
Essential Responsibilities
- Lead the strategy, design, and execution of JetBlue’s data engineering and operations teams, ensuring reliable data pipelines and scalable infrastructure to support business-critical applications.
- Build and manage a high-performing team of data engineers and data operations professionals, promoting innovation and efficiency.
- Oversee the design and development of robust data pipelines (ETL/ELT) to ingest, transform, and integrate data across disparate sources, ensuring seamless integration into the Enterprise Data Warehouse and data lakes.
- Collaborate with cross-functional teams (Product, IT, Analytics, and Business Units) to identify data opportunities and drive the creation of data products that enhance decision-making and business outcomes.
- Ensure best practices for data governance, quality, and security are implemented across all platforms, aligning with industry standards and JetBlue’s compliance requirements.
- Drive operational excellence in data platform management, ensuring high availability, performance, and reliability of data systems.
- Advocate for continuous improvement in processes, tools, and technology stacks to ensure the team is equipped to meet evolving data challenges.
- Manage vendor relationships and ensure external partnerships deliver value to JetBlue’s data initiatives.
- Develop and manage budgets, forecasts, and resource allocations, ensuring alignment with JetBlue’s strategic objectives.
- Actively participate in hiring, developing, and retaining top talent within the data engineering and operations functions.
- Drive initiatives to increase data literacy and promote a data-driven culture across JetBlue.
- Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement.
- Other duties as assigned.