SERVICE ENGINEER

Build an Aviation Career You’re Proud Of

Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an organization that has your back. And with competitive compensation and total rewards, you’ll also enjoy our great perks.

As a Service Engineer, youll have the responsibility to support our organization’s ability to maintain, repair and overhaul gas turbine engines used in flight applications. A Service Engineer’s role is to focus on engine and module assembly and disassembly, along with associated special processes required as part of the engine overhaul process. This includes conveying technical work scope information from the customer to the shop technicians and developing required process documentation. Service engineers are responsible for ensuring that the engine work scope meets customer expectations for reliability, performance and configuration. Service Engineers are responsible for driving continuous improvement events in their areas to improve shop efficiency, safety, and quality. Within all these tasks, Service Engineers help ensure our compliance to relevant airworthiness and customer contractual requirements. 

What youll do:

• Review customer required technical and contractual data and develop and communicate engine work scope direction to the shop floor.
• Ensure correct engine configuration, and that required service bulletins & airworthiness directives are performed.
• Generates engine condition reports for presentation to customers and assists other aspects of estimating & invoicing.
• Generates First Article Inspection Reports to ensure that newly introduced product conform to the required standards.
• Participates in component Material Review Boards (MRB) and evaluates nonconforming material for possible repair options to return to service.
• Generates and maintains Shop Orders, Work Instructions, Temporary Overhaul Data Revisions, and other Documents used to convey process instructions to the shop technicians. 
• Provides technical support to operational areas to ensure cost, quality, and output levels meet desired business unit targets.
• Investigates and resolves issues of product engineering, testing, quality and process repeatability.
• Resolves technical problems beyond the scope of the product unit operations group; liaises with manufacturers (OEM).
• Provides technical support during the implementation of new processes; specifies tools and test equipment required; assists in training on the overhaul and test methods.
• Provides technical support to test cell with analysis of engine performance related issues.
• Responsible for observing all applicable safety requirements and reporting immediately any unsafe practices/conditions.
• Carries out special projects as assigned.

Position Requirements:

• Bachelor’s degree in mechanical engineering or equivalent from an ABET accredited engineering curriculum or related experience.
• Experience in an aerospace, minimum three years Jet engine overhaul or manufacturing environment is preferred.
• Working knowledge of computer software systems
• Working knowledge of gas turbine engine theory is highly preferred.
• Knowledge and experience in the following is preferred:
  • Failure Modes and Effects Analysis,
  • Measurement Systems Analysis,
  • Familiarity with US Government or Commercial Maintenance Manuals,
  • Experience participating in accident investigation.
  • Good project planning and organizational skills and an ability to accomplish projects on schedule with limited supervision.
  • Familiarity with navigating jet engine OEM manuals desired.
  • Strong interpersonal and communication skills and an ability to clearly convey technical instructions both orally and in writing.
• Must be authorized to work in the US.

Benefits that make life better:

• Comprehensive Healthcare
• 401(k) with 100 company match; up to 5 vested
• Paid Time Off starting on day one
• Bonus opportunities
• Health- & Dependent Care Flexible Spending Accounts
• Short- & Long-Term Disability
• Life & AD&D Insurance
• Learning & Training opportunities