Pittsburgh Institute of Aeronautics, founded in 1929, is a national leader in aviation maintenance and electronics training. We are seeking a detail-oriented and enthusiastic Administrative Assistant (Financial Aid) to join our team. In this role, you will be pivotal in ensuring a smooth and support
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Administrative Assistant (Financial Aid)

Pittsburgh Institute of Aeronautics • 
Pittsburgh, Pennsylvania, United States
Position Type: Permanent
Job Description:
Pittsburgh Institute of Aeronautics, founded in 1929, is a national leader in aviation maintenance and electronics training. We are seeking a detail-oriented and enthusiastic Administrative Assistant (Financial Aid) to join our team. In this role, you will be pivotal in ensuring a smooth and supportive experience for our students, from providing information about financial aid to managing student records. If you have a passion for education and exemplary customer service skills, we want to hear from you!

This an hourly non-exempt position based at PIA’s main campus in West Mifflin, PA,

Key Responsibilities:
  • Prepare information for publications and maintain current information on PIA website.
  • Communicate as needed with students and parents regarding financial aid programs.
  • Work with students, instructors, financial aid staff, and registrar regarding Withdrawals, Re-entries, and Leave of Absences.
  • Help to compile and disseminate student loan details.
  • Assist in the management of student files.
  • Cover the Front Desk during breaks and other needed times.
  • Enter lead cards into CRM (Salesforce) for the Admissions Department.
  • Assist with document collection, reporting, or other clerical tasks for multiple campuses and departments.

Minimum Qualifications:
  • Associate degree in related field or equivalent combination of experience and education
  • Demonstrated proficiency in Microsoft Office products
  • Effective written and verbal communication skills
  • Organizational skills with extreme attention to detail
  • Exemplary customer service skills to promote a student-centered environment and support student success

Benefits include:
  • Medical
  • Vision
  • Dental
  • Retirement with company match
  • Life Insurance
  • Voluntary Coverages
    • Life Insurance
    • Hospital Indemnity
    • AD&D Insurance
    • Critical Illness Insurance
    • Identity Theft Insurance
    • Prepaid Legal
    • Pet Insurance
  • Employee Assistance Program
  • Paid Time Off
If you are passionate about helping students achieve their educational goals through financial aid support, we encourage you to apply.

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