DAS Aviation / West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

What you can expect as a Billing Coordinator at West Star:

The Billing Coordinator interfaces with department managers, technicians, and sales staff, as well as customers. The primary function of this position is to open and bill work orders in a timely manner and assist in maintaining accuracy of schedules for multiple departments. This position will be required to work independently and coordinate multiple projects. Attention to detail, experience in coordinating large projects, and customer support are critical. Job duties may vary daily.

You will be ESSENTIAL to many FUNCTIONS including:

• Responsible for opening work orders from signed proposals and drop in work from templates to maintain consistency.
• Responsible to assist leads and project management to assure accuracy of pricing, departmental posting, and billing work orders in a timely manner.
• Central point of contact for sales team, managers, team leaders/supervisors for opening work orders and adding to aircraft schedule.
• Work independently on projects and coordinate multiple projects as assigned.
• Coordinate with service, parts and vendors to assure proper billing and filing of Warranty and Maintenance claims.
• Assist managers with billing disputes and write proposed credits and debits to customer accounts while adhering to company policy regarding credit approval
• Effectively and clearly communicate (i.e., speak, write, read) in English
• Any other job-related duties as assigned by supervisor or management

Education:  

A High school diploma or equivalent required.  

Your Experience

2+ years office experience.

Word processing, typing and 10 key by touch required.

Your Initiative:

We’re looking for team players who are self-motivated and able to perform in a fast-paced environment where working under specific deadlines and time constraints will be common. This person will need to have strong attention to detail, be well organized and able to prioritize workload efficiently.

Your Sense of Responsibility:

Attend work every day as scheduled to include overtime and weekend assignments.

Notify supervisor in advance of shift starting if unable to work.

Must have reliable transportation to get to work each and every day. 

Must perform all work in accordance with Federal Aviation Administration guidelines.

Follow all company and safety rules during performance of duties.

Maintain customer-oriented work habits.

Other Particulars: 

Physical Requirements:

Lift and carry up to 10 lbs.

Routine walking, bending and sitting.

Sit at a desk and/or computer for extended intervals.

Walk short distances routinely.

Routine or repetitive physical motion with arms and hands.

Basic personal computer operations.

Mental Requirements:                          

Work with others in a professional manner.

Must be able to input and retrieve information from computers

Experience with Microsoft products especially Outlook, Word, and Excel spreadsheets

Work independently with minimal supervision

Working Conditions:                       

Industrial office environment

Equipment Used:

10 key calculator, FAX machine, telephone and photocopier.

Personal computer operating with Windows, Microsoft Word, Microsoft Excel, Outlook, PowerPoint and various other programs.

The list above includes the main items for this job position to be successful but not limited to other things that might come about in time. The person applying for this position must understand that the objectives, responsibilities, and requirements could change for the better success for the company and the person. 

West Star Aviation is an equal opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Statements included in this job description do not necessarily represent an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as circumstances change.