Information Services - Finance Systems Support

OMNI Air International •

Tulsa, Oklahoma, USA

Position Type: Permanent

Job Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES

The Finance Systems Support Analyst shall analyze and solve computer problems, test and implement cost-effective solutions, and provide support for efficient daily operation of data processing systems. This day-to-day support of finance information systems is performed in a highly collaborative team environment. Duties shall include, but are not limited to the following:

Administration of finance information systems in the corporate environment
Troubleshooting of new systems and existing system
Managing the projects and documentation for the multiple applications, and training of end-users
Must be willing to travel both domestically and internationally as required as well as be on call at all times
Managing communications with third party vendors as well as tracking and installing updates and new versions of software as needed
Coordinate with various companies and government agencies to ensure systems are fully compliant with various contractual agreements and compliance
Candidate must interface well with end-users and management, in-house team members, and 3rd party systems
Interface with employee base to analyze business requirements, and translate into effective solutions within the business environment
Provide end-user support, and troubleshooting of all of these environments
Migrate and manage custom developed code to platform servers
Stay abreast of related technology, and recommend future system enhancements, software purchases or system upgrades
Provide technical input to assist in development of project plans for projects intended for use in these environments
Provide technical input to assist in development of project plans through detailed work breakdown structures, and timeline estimations
Provide written and verbal status reports to IS and management, and be able to effectively set expectations with users
Be able to multi task several competing requests by gathering, or estimating task priorities
Periodic overtime during critical times required
Help ensure daily backups are functional and running, periodically test restoration of content to ensure data is viable
Perform other duties as assigned

Job Requirements:
QUALIFICATIONS

Good understanding of accounting principles and business operations
Possess strong interpersonal and team skills including ability to positively interface with users, vendors, user management, and peers
Able to gather and document detailed requirements through customer interviews, and systems analysis to qualify and quantify new projects
Utilize good organization skills with ability to prioritize and handle multiple tasks and projects concurrently, while achieving deadlines and effectively communicating project status
Be a proactive, solution-oriented self-starter with the ability to quickly assemble the big picture
Possess strong sense of urgency
Effective oral and written communication skills, including strong technical communications skills to effectively interface with both Operations and Information Services Personnel
Must be able to translate technical solutions into business solutions
Good analytical and problem-solving skills including crisis management and resolution
Able to work well with others in a collaborative manner, and be a self-starter with minimum supervision
Team player capable of working in results oriented environment
Honest, positive attitude, adaptive to changes and hard working
Results oriented and customer service focused
Must be able to pass a 10-year Background/Criminal check and pre-employment drug screen

EDUCATION AND EXPERIENCE

Bachelor’s Degree, Computer Science or IT/IS Business related
4-7 years related work experience with a record of increasing responsibilities
Administration experience with multiple information applications
Good working knowledge of SQL and/or Oracle databases

PHYSICAL ACTIVITY

Stand –25 %
Walk – 25%
Sit – 50%
Lift- up to 35 lbs

MENTAL CAPABILITY REQUIREMENTS

Requires ability to handle numerous activities at once and complete in a timely manner
Must be able to work with limited supervision and possess an impeccable attention to detail
Must be able to identify and resolve problems in a timely manner
Must be able to gather and analyze information skillfully with significant detail
Ability to understand, remember, and apply oral and/or written instructions
Ability to complete routine forms, and conduct routine oral communication
Must possess excellent customer service, and organizational skills

Job Ident #:

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Information Services - Finance Systems Support

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