How youll help us Keep Climbing (overview & key responsibilities)

The Finance and Operations Analytics Specialist will provide administrative and analytics support for Delta Professional Services (DPS). This position will perform data analysis and support the revenue management processes for the Revenue Management (RM) team and its leaders. This position will interface with the entire organization to ensure alignment with the costs, revenue, and pricing strategies. This role leads initiatives, meetings, and projects to ensure profitability, and strategic goals are met. The Operations and Analytics Specialist assists the GM of Revenue Management and Contracts to provide quantitative recommendations for both financial and operational improvements and manages Key Performance Indicators (KPIs) to meet DPS corporate objectives.

This role ensures accurate analysis of critical data necessary for the organizations overall operations. This position will report to the General Manager of Revenue Management and Contracts at Delta Professional Services (DPS), a wholly owned subsidiary of Delta Air Lines.

Analyzes and processes financial data to make recommendations about operational changes that could improve efficiency or profitability.
Partners as strategic advisor with operation areas to lead initiatives for design and execution of process improvements.
Leads the execution of DPS billing and invoicing processes and works actively on improvement opportunities. Supports the pricing strategy definition, execution and updating.
Collaborates with the production and verification of data for revenue management.
Proposes and executes initiatives for cost control, analysis, and efficiency.
Collaborates with the design, implementation, and review of Key Performance Indicators (KPI).
Supports updating of corporate accounts records and processing compliance requests.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

Competitive salary, industry-leading proﬁt sharing program, and performance incentives
401(k) with generous company contributions up to 9
Paid time off including vacation, holidays, paid personal time, maternity and parental leave
Comprehensive health beneﬁts including medical, dental, vision, short/long term disability and life beneﬁts
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

Solid organizational and leadership skills.
Familiarity with Flight Operations infrastructure.
Must be able to effectively work with internal and external business partners to drive DPS work.
Verbal, written and presentation skills.
Solid computer skills including proficiency with Office 365 and other Delta/DPS software.
Analytical Skills - Candidate must possess strong technical skills, with a strong emphasis on Excel, PowerPoint, Pivot Tables, and report development tools (SAS, Tableau, Hyperion, etc.).
A willingness to learn new tools and quickly develop new skills is essential.
Must have strong analytical and problem-solving skills.
Must manage multiple and shifting priorities in a fast-paced and constantly changing environment.
Must be results-oriented and deliver on commitments.
Must provide data analysis and make recommendations based on trends.
Must be a self-starter and good analytical thinker with an innovative approach to problem solving.
Possess strong interpersonal skills and ability to work well with others in a team environment.
Problem Solving - Ability to make critical decisions while following company procedures.
Attention to Detail – Ability to produce work that is compliant and error-free while meeting established deadlines.
Diversity - Ability to work in a friendly, respectful, and professional manner with people regardless of their age, gender, race, ethnicity, religion, national origin, disability etc.
Honesty/Integrity/Ethical Standards – Ability to maintain high moral standards and be honest and ethical while performing job duties.
Innovative and strategic thinker.
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

Specialist, Finance and Operation Analytics

Company Overview