Internship Business Development & Communication

Job Description:

Join our team and shape the future of customer experience at Lufthansa Group! From exclusive travel concepts to digital touchpoints – help us create communication that excites customers and shapes the future of flying. Dive into exciting projects across the customer journey – from premium products to digital touchpoints – and bring your ideas to life in strategic communication.

Tasks

Communication Support:
- Prepare, coordinate, and publish product and service content for the internal newsletter
- Independently create and design the layout of the internal newsletter
- Plan and execute smaller internal communication projects
Strategy Support:
- Support strategic projects aimed at improving the end-to-end customer journey
- Conduct spanet and trend analyses, benchspaning, and prepare executive-ready presentations
- Contribute to concept development and assist in workshops and management documentation

Your place for an internship - the Lufthansa Group

What You’ll Gain

Insights into Customer Journey Management and strategic decision-making
Hands-on involvement in projects shaping the travel experience for millions of customers
Collaboration with cross-functional teams in a dynamic, international environment

Application process

You submit your application
We review your application
Interview (virtual or face-to-face)
Final decision

Benefits

Free parking

Cafeteria

Subsidized public transport

Flexible working hours

Free parking, Cafeteria , Subsidized public transport, Flexible working hours

Requirements

You are at least in the 3rd semester of a degree program at the time of the internship
Enrolled for the entire period of the internship (current certificate of enrollment and in case of mandatory internship a written proof of mandatory internship must be enclosed with the application) or the internship between the Bachelors and Masters degree program (Gap Year)
Excellent communication and copywriting skills
Quick learner with a structured and independent work style
Very good English and German skills
Proficiency in Office 365, especially SharePoint
Strong analytical skills, excellent PowerPoint skills, and ability to structure complex topics
Experience in consulting, agency work, or strategic projects would be a plus

Further information can alsobe found in our FAQs.

Company

About Deutsche Lufthansa AG

The Lufthansa Group is an aviation group with operations worldwide. It plays a leading role in its European home spanet. With 96,677 employees, the Lufthansa Group generated revenue of EUR 35,442m in the financial year 2023. Deutsche Lufthansa AG is organized into the business segments Network Airlines, Point-to-Point Airlines, the Aviation Services segment with the business segments Logistics, MRO and the other companies and Group functions.

Job Ident #: 127909

Company Details

Lufthansa

Wadowicka 3B
Krakow, Malopolskie Poland, International 30-347 International
www.lufthansa.com/us/en/homepage

Lufthansa Global Business Service

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Job Info

Location

Krakow, Malopolskie Poland, International, Poland

Type

Internship

Company Details

Lufthansa

Wadowicka 3B
Krakow, Malopolskie Poland, International 30-347 International
www.lufthansa.com/us/en/homepage

Lufthansa Global Business Service