The principal function of a Ramp Coordinator is to provide leadership, support, and direction to a group of Employees in the areas of technical expertise, customer service, and operational demands. Decisions will be made first and foremost with a focus on safety and an eye to on-time performance and planning for any irregular operations proactively. They are a full working member of the group performing the duties of a Ramp Attendant as well as any related administrative duties. Additional responsibilities include input into Employee scheduling and assignment, on-the-job training, and instruction.

This is a rotational position. 3 weeks on, 3 weeks off, 12-hour days, 7 days a week for the rotations. Your three weeks "on" will be based in Iqaluit, NU. Rotational travel assistance and accommodation are provided.

Level: As per the UNIFOR Collective Agreement.

Pay Rate: Starting at $21.00 per hour, or based on relevant experience, with an additional $4.25 Coordinator premium as outlined in the UNIFOR Collective Agreement.

Reporting to: Manager, Cargo & Ramp.

DUTIES AND RESPONSIBILITIES:

Must be able to perform, but not be limited to, the following duties and responsibilities:

• Ensure that Company policies and procedures are adhered to, and deviations to same shall be reported to management;
• Provide leadership, support and direction to a group of employees;
• Provide input into Employee scheduling and assignment, and on-the-job training and instruction;
• Carry out related administrative duties;
• Assist with claims for damaged or missing goods;
• Complete daily vehicle and equipment checklists;
• Record flight arrival and departing times;
• Conduct radio communications with the aircraft;
• Assist passengers with mobility and special needs
• Responsible for assisting with loading and unloading aircraft;
• Perform load service duties;
• Perform commissary duties as part of the specialized work function;
• Provide service to the aircraft on the ground including deicing;
• Perform all warehouse related duties;
• Assist Customer Service Agents or Cargo Attendants if so required;
• Assist with reconfiguration of aircraft as required;
• Required to be qualified and maintain qualification on all ramp equipment
• Other duties as assigned.

SKILLS AND QUALIFICATIONS:

Include, but not limited to, the following minimum skills and qualifications:

• Previous supervisory experience required;
• Must be a high school graduate or have equivalent related work experience;
• Must be knowledgeable of cargo handling and processing procedures;
• Knowledge and experience of loading and load control on company aircraft;
• Weight & balance knowledge and experience necessary;
• Knowledge of Canadian North’s Cargo Computer Program, Cargo Ramp Procedures Manual and Sabre;
• Must be familiar with handling of dangerous goods and be able to obtain and retain a dangerous goods handling certificate;
• Must hold a valid G2 or Class 5 driver’s license;
• Demonstrated strong communication, organizational, problem solving & interpersonal skills;
• Ability to accomplish multiple tasks in high pressure, high volume environment;
• Proven customer service skills;
• Forklift driving experience;
• Must be able to obtain and retain a "D" towing permit and radio license;
• Ability to communicate in Inuktitut a definite asset;
• Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access
• Clearance Program regulated by Transport Canada.

Closing Date: February 4th, 2025.