dnata is one of the world’s largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience.
As a Ramp Agent, you will operate standard motorised and diverse technical equipment in a safe and efficient manner to undertake manual and technical activities to support dnata Airport Operations and our Customers’ requirements. This includes but is not limited to loading and unloading baggage and cargo to and from ULD, trucks and carts.
In this role, you will display a high level of attention to detail, strict adherence to safety protocols, and the ability to work under tight schedules to ensure timely aircraft ground operations. You will work in shifts to accommodate round-the-clock flight arrivals and departures.
In this role, you will:
- Operate all equipment and vehicles within the permitted classes safely and efficiently,
- Conduct pre- and post-operation inspections of equipment, report any malfunctions or damages immediately to supervisor,
- Perform Foreign Object Debris (FOD) walk on aircraft parking stand and ensure all vehicles and equipment are free of Foreign Object Debris (FOD),
- Perform manual marshalling or operate Aircraft Docking Guidance System (ADGS) at aircraft parking stands,
- Place and remove aircraft wheel chocks and safety cones based on airlines’ requirement,
- Perform general loading and unloading operations, ensuring proper handling and placement to avoid damage,
- Perform duty on docking and withdrawing of Passenger Loading Bridge (PLB),
- Read and interpret Container Pallet Message (CPM) & Loading Instruction Report (LIR),
- Act as mentor to new recruits in the organization,
- Ensure compliance with all workplace safety and health policies and security protocols, including the proper use of personal protective equipment (PPEs),
- Adhere to airport authority rules & regulation, dnata Ground Operation Manual (dGOM) and Airlines GOM,
- Complete ad-hoc tasks and other duties, as assigned by management.