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The main function of this position is to respond and resolvecomplex service calls providing technical support and troubleshooting toHoneywell customers. Additionalresponsibilities related to the technical delivery of small service jobs, timeand work material, and preventive maintenance may be assigned as well. Thesecustomers will have various products installed that fall into the - HVAC,automation controls, life safety, fire, and security systems category as wellas their associated computer systems. Level 3 Technicians will be expected tocoach and mentor more junior technicians. The goal is to ensure system up-timeand efficiency.
Responsibilities- Can independently troubleshoot and repair complex issues
- Can program more than one system
- Perform system back-ups and install appropriate updates and patches
- Run one-off problems, scenarios, and integrations based on the needs of the customer
- Program EBIs
- Understand and apply knowledge of virtual machines, system imaging, and networking to serve the needs of the customers (may need to possess certifications)
- Complete required documentation for work performed or other contractual obligations
- Proper use of safety personal protection equipment
- Security and other clearances as required by customer
The annual base salary or/ hourly pay range for this position is $67,000 - $$84,500.Please note that this salary information serves as a general guideline.Honeywell considers various factors when extending an offer, including but notlimited to the scope and responsibilities of the position, the candidates workexperience, education and training, key skills, as well as market and businessconsiderations.
In addition to a competitive salary, leading-edge work,and developing solutions side-by-side with dedicated experts in their fields,Honeywell employees are eligible for a comprehensive benefits package. Thispackage includes employer subsidized Medical, Dental, Vision, and LifeInsurance; Short-Term and Long-Term Disability; 401(k) match, Flexible SpendingAccounts, Health Savings Accounts, EAP, and Educational Assistance; ParentalLeave, Paid Time Off (for vacation, personal business, sick time, and parentalleave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell
The application period for the job is estimated to be 40days from the job posting date; however, this may be shortened or extendeddepending on business needs and the availability of qualified candidates.
Must Have- 2+ years of experience
- Ability to work independently 75 of the time
- High School Diploma or equivalent
- Ability to travel throughout the service area, with occasional overnight stays
- Valid Drivers License and driving record acceptable to Honeywell
We Value - 5 years of experience
- Technical Training
- Niagra experience
- Commercial HVAC experience
