Field Service Representative

Build an Aviation Career You’re Proud Of

Build your career with integrity by working at a company that doesn’t just treat you like a number. You’ll get the tools to do things right in a clean and safe work environment and the trust to fix any issue that comes your way. Our on-the-job training and team of experts mean you’ll be set up for success.

Take charge of our day-to-day operations, so we remain the trusted source for aviation repair and maintenance. Work with your team to implement the right processes and practices across our organisation to help ensure flight and product efficiency.

To provide professional hands-on technical support to meet customer requirements to ensure the highest level of customer service is achieved.
To travel within the UK or overseas when required to support customer requirements.

Technical Knowledge/Qualifications

• Recognised Engineering Apprenticeship and/or Licensed Aircraft Engineer
• 5 years experience in aviation industry
• Familiarisation with Gas Turbine Engines
• Experience of Line/Base Maintenance experience on PWC 500, PWC PT6A, PWC JTI 5D, or Honeywell TFE731 Series Turbine Engines (preferable)
• Aged over 21 (aviation authority requirement)
• Total quality principles, attention to detail and high level of concentration
• PC literate
• Valid Passport (minimum 6 months validity) for overseas travel

Key Responsibilities

Production duties including Field Service work

• Strip engines, modules or components in line with engineering instructions 
• Carry out basic cleaning of components
• Inspect relevant components and identify items for scrap, rework or refit with reference to and interpretation of relevant production information and Original Engine Manufacturer (OEM) manuals in accordance with Company Procedures and Quality Manual
• Ensure all items required for rebuilding are to the required specifications and are available in line with agreed turn time targets
• Build engines, modules or components to defined standard ensuring fits & clearances and modification standards are accurate
• Prepare rebuilt unit for testing
• Where applicable, set up engine, test and ensure all agreed checks are actioned 
• Carry out final checks on completed unit ensuring all paperwork is appropriately stamped
• Utilise IT systems as appropriate
• Respond to field trip requests when requested
• As part of our continuing commitment to delight our customers we provide Out of Hours Emergency Cover. You may be required to help provide this service by participating in an Out of Hours rota

Benefits that make life better:

• 206 hours annual leave per year for employees working 37 hours per week, plus 8 public holidays
• 4 employer match pension scheme
• YuLife wellbeing services, including 24/7 virtual GP service, Employee Assistance Program, personalised online fitness programs, and many more!
• Bonus opportunities
• Generous paid sick leave
• Life assurance cover
• Salary sacrifice cycle to work scheme
• Onsite gym at both the Fleetlands and Almondbank sites
• Electric Vehicle Scheme
• Seasonal flu jabs administered on site each year by Bupa
• Learning and training opportunities
• Private Medical Insurance (BUPA)