National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in oversized, time-sensitive, and special handling requirements, utilizing 757-200, 747-400, and A-330 aircraft to accomplish its missions.
Department: Maintenance Control
Reports To: Manager of Maintenance Control
FLSA Status: Exempt
Duties, Responsibilities, and Authority:
- Coordinates with Flight Operations and Quality Control to resolve whether an inoperative item on an aircraft can be deferred, allowing the aircraft to continue to its destination.
- Advises Operations Control regarding aircraft status.
- Responds via phone to requests for information in a clear and understandable manner
- Supervises, directs, and works with Company and contract maintenance personnel in troubleshooting aircraft and systems ensuring airworthiness in accordance with Company Maintenance manuals and procedures.
- Assists flight crews with troubleshooting of problems.
Duties of the Maintenance Controllers include but are not limited to the following:
- Retrieves information from and refers to Aircraft Manuals, Company Manuals, and other approved resources in order to troubleshoot, repair, identify parts, and obtain part numbers
- Provides repair history information to Maintenance personnel
- Coordinates the procurement of parts related to inoperative items.
- Coordinates with the AOG Purchaser on duty
- Coordinates the procurement and allocation of special tooling for the line stations to repair or test inoperative items
- Coordinates with Maintenance ensuring Mechanics are available to perform repairs, including contract personnel.
- Coordinates with Flight Control as needed in order to send Mechanics with aircraft to perform repairs
- Provides current aircraft status and schedules based on reports from Maintenance, Quality Control, and flight crew
- Review aircraft logs and recommend repair priorities to the Maintenance Department
- Works with other airline personnel involved with contract maintenance of Company aircraft
- Ensures MEL/CDL procedures are adhered to
- Reviews and keeps the Maintenance Controller Log up to date and accurate
- Provides technical assistance in support of maintenance operations
- Review all aircraft discrepancies.
- Identify repetitive items and ensure that a plan is organized and implemented to troubleshoot and repair repetitive items in a timely manner.
- Coordinates all activity with department heads
- Review all aircraft discrepancies and delays for possible MISR/SDR reportable items.
- Follows procedures for MISR/SDR data collection
- Monitors all delays and follows delay report procedures
- Performs other related duties as assigned
Qualifications & Experience:
- Must possess a valid FAA Mechanic Certificate with an Airframe and Powerplant (A&P) rating
- Have at least three years of maintenance experience on different types of large airplanes with an air carrier
- Have completed all initial and recurrent training required to ensure that they are qualified to perform their duties
Knowledge, Skills Abilities:
- Ability to use technical manuals, good mechanical aptitude, and solve problems effectively.
- Ability to stay focused and work under pressure.
- Previous leadership experience
- Excellent written and verbal communication skills
- Organized self-directed individual who is a team player with a strong work ethic.
- Must be able to prioritize effectively.
- Strong analytical skills
- Must be punctual and Reliable.
Certificates/Licenses:
- Airframe and Power Plant Certificate
- Federal Communications Commission license, preferred.
Physical Demands:
- Extended periods at workstation, using a keyboard, viewing a computer screen, and communicating by telephone and in person.
Work Environment:
- Outside, and Office settings
- Work shift varies.
Travel/Other Requirements:
- Must be able to travel for maintenance training and/or aircraft familiarization.
The duties listed above are intended only as illustrations of various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
National Air Cargo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Protected Veteran status, genetic information, pregnancy, or any other legally protected status. We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, training, termination, promotions or other conditions of employment or career development. We take affirmative steps to hire and advance females, racial minorities, Protected Veterans, and Individuals with Disabilities. We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities.
National Airlines also expects all our employees to support and promote our Safety Management System (SMS) Safety Policy and Safety Objectives. Employees at all levels of the organization are encouraged to report safety concerns or hazards without fear of reprisal.
National Airlines requires all team members to complete a record in National’s Vaccination Tracking Tool. Team Members may opt to provide records documenting their fully vaccinated status or agree to comply with weekly COVID-19 testing and reporting. Requests for medical and religious exemptions for those who cannot be vaccinated will be considered with substantiating documentation.
