How youll help us Keep Climbing (overview & key responsibilities) The DMS Program Manager - Operational Excellence will be responsible for the overall success of the Operational Excellence program of Delta Material Services (DMS). DMS has been consistently growing since its inception. The Operational Excellence program has been launched to set the framework of continuous improvements in business process management and project management to position DMS for an accelerated growth trajectory. We are looking for a professional with hands-on experience in managing Business Process Management (BPM) and Project Management utilizing PMI principles in a medium to large scale business enterprise. The successful candidate will be a highly motivated individual who is adept in working in a strong matrix environment and works collaboratively across business teams. DMS is a dynamic, fast moving work environment with changing priorities like a start-up. Responsibilities and Duties: Develop, implement and execute the operational excellence program across the enterprise Partner with organizational leaders and their teams to define and execute results focused improvement initiatives aligned with the strategic objectives of DMS Create and lead cross functional project teams including information compilation and information flowResponsible for the timely delivery of process and project commitments across teams Identify key opportunities and gaps in the core business and project management processes and aligns resources to these priorities Coach and train identified project managers to adhere to sound project management practices and methodologies including project identification, budget calculations and business justifications. Track and report project status anticipating and removing project barriers Promote a continuous learning environment and ensure ongoing training and development across the enterprise on principles, techniques and methodologies throughout the organization Foster a sense of urgency and champion cultural change that pushes for continuous improvement with a focus on improving efficiency, quality and driving down costs Drive the utilization of the appropriate charters, quality improvement methodologies, tools and techniques to drive improvements Ensure projects are integrated and aligned with other business activities and with the appropriate project/process owners to accomplish the project goals Ensure two-way open communication throughout the organization, keep the stakeholders informed of program status, ensure coordination of activities and key learning. Demonstrate a data and process mindset and statistically verify improvements. Own the timely delivery of initiatives and regularly reports to leadership team with status of schedules, budgets and achievement of intended objectives.
Benefits and Perks to Help You Keep Climbing Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. Our people are our success.Competitive salary, and performance incentives401(k) with generous company contributions up to 5Paid time off including vacation, holidays, maternity and parental leaveComprehensive health benefits including medical, dental, vision, short/long term disability and life benefitsFamily care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stagesHolistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental healthDomestic and International space-available flight privileges for employees and eligible family membersCareer development programs to achieve your long-term career goalsWorld-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprintBusiness Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategiesRecognition rewards and awards through the platform Unstoppable TogetherAccess to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
What you need to succeed (minimum qualifications) Candidates for this position may have completion of a Bachelor’s degree in management or related discipline plus 5+ years of experience working in a continuous improvement role with proven track record of leading the transforming of behaviors and subsequently a culture to a continuous improvement organization 3+ years of experience developing and leading teams with strong matrix and indirect reporting relationships in continuous improvement and process excellence Demonstrated ability to provide team with a clear sense of direction Demonstrated ability to interact and network with senior executives Superior communication skills (written, verbal and presentation) to influence, motivate, and manage diverse groupsStrong business acumen and understanding of various business disciplines (commercial, finance, operations, technical, etc.). Excellent planning, organization, analysis, and problem-solving skillsPassionate about winning and achieving resultsExcellent ability to collaborate with various teams across DMS and Delta is requiredWorking knowledge of the commercial aviation afterspanet will be an added advantageProject Management certification (PMP or equivalent) is required Consistently prioritizes safety and security of self, others, and personal dataEmbraces diverse people, thinking, and stylesPossesses a high school diploma, GED, or high school equivalencyIs at least 18 years of age and has authorization to work in the United States
What will give you a competitive edge (preferred qualifications) Lean Six-Sigma Black Belt or Green Belt CertificationCandidates for this position may have completion of a Masters degree with 3+ years of relevant work experience