Director, Quality

Build an Aviation Career You’re Proud Of

We’re committed to the quality of work we do at every level. You’ll achieve more with us through our training, high standards, and focus on preparation. Help us set the bar high across our entire organization so we can keep making an impact on the aviation world.

Help us set the bar high across our entire organization so we can keep exceeding customer expectations. You’ll play a vital role in ensuring the reliability of aviation repair and maintenance through training and preparation.

As a Quality Director, you will provide overall direction for the business unit quality function through development, implementation and monitoring of policies and procedures consistent with organizational requirements and corporate standards. You will also direct quality activities on the business unit in order to improve the processes, procedures, methods and materials used in the repair and overhaul processes while ensuring product quality is maintained and striving for continuous improvements.

What youll do:

• Directs strategic business unit quality activities and resources including supervision and training of personnel, representing quality functions.  
• Develops, implements and monitors business unit quality policies and procedures consistent with company and strategic business unit objectives.
• Continuously monitors quality data (warranty, product rectification, customer satisfaction, etc.) for improvement opportunities across the business unit. 
• Leads the business unit strategic group on the selection and management of improvement initiatives.
• Develops and maintains an organizational structure on the business unit staffed with qualified personnel for the performance of quality activities.
• Manages the development and maintenance of methods and systems for measuring the degree by which the business unit’s quality goals, objectives and standards are being met. 
• Leads the business unit quality audit and corrective action process by providing training, facilitation, recommendations and leadership, as required to achieve optimal results.
• Interfaces with marketing, operations and engineering to establish quality requirements on individual products and services on the basis of customer needs, the fit, form and function of the product, and to ensure that quality considerations are properly addressed as early as possible in the product or process design stage.
• Maintains currency on regulatory requirements and quality standards.
• Seeks new quality methodologies for implementation in support of business unit strategic initiatives.
• Exercises authority in hiring, training, career development, performance appraisal, salary adjustments, promotion, discipline, health, safety and the general employee relations of direct reports.
• Actively participates in the appropriate management team(s), assisting with the development and realization of strategic plans, budgets, goals and outcomes.
• Carries out special projects as assigned. 

Position Requirements: 

   Technical Requirements:

• Thorough knowledge of ISO 9000 quality system requirements.
• Thorough knowledge of FAA, EASA, CAAC, airworthiness certification requirements and other regulatory bodies.
• Thorough knowledge of AS9100 and NADCAP.
• Strong planning, organizational, analytical, leadership, interpersonal, decision making, oral and written communication skills.
• Thorough knowledge of company instructions, company processes and other internal procedures.
• Working knowledge of PCs in the current company operating system environment.
• Working knowledge of production management computer systems.
• University degree in mechanical, industrial, or aerospace engineering; or equivalent.
• Several years of supervisory experience in a manufacturing or aerospace environment.
• Prior CFR Part 145 experience preferred

   Other Requirements:

• Recognizes and understands flight/product safety critical parts and processes.
• Responsible for immediately reporting flight/product safety concerns.
• Participates in proactive risk analysis of flight/product safety critical parts and processes.
• Recognizes and understands the Just Culture policy.

   Education/Experience Requirements:

• University degree preferred
• Leadership experience 3+ years
• Technical experience 5+ years
• Sound understanding of the underlying theoretical principles and concepts associated with the subject area.

Benefits that make life better:

• Comprehensive Healthcare
• 401(k) with 100 company match; up to 5 vested
• Paid Time Off starting on day one
• Bonus opportunities
• Health- & Dependent Care Flexible Spending Accounts
• Short- & Long-Term Disability
• Life & AD&D Insurance
• Learning & Training opportunities
• Tuition Reimbursement