Director, Sales Operations – Commercial Engine Services

Location: Dallas TX OR San Antonio TX.  Relocation assistance is available.

Build an Aviation Career You’re Proud Of

At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term.

This is a pivotal role in the Sales, Marketing & Customers team at StandardAero, responsible for driving the successful execution of the sales operating rhythm for Commercial Engine Services, with a focus on the large fans (e.g. LEAP, CFM56 etc.) and Asset Management (PTS Aviation). This role ensures the integration of Sales, Inventory, and Operations Planning (SIOP) processes, manages the sales pipeline, and oversees the Customer Relationship Management (CRM) system. 

Additionally, the Director will support the SVP Sales & Marketing with the development of our sales strategy and the development of key sales enablers to support our growth efforts (e.g. engine exchange).

Responsibilities 

• Sales Pipeline Management: Oversee and optimize the sales pipeline to ensure alignment with business goals and support executive reporting requirements.
• Sales, Inventory, & Operations Planning (SIOP) Process Integration: Integrate SIOP processes to synchronize sales, inventory, and operations planning in collaboration with individual business units.
• Sales Strategy Development: Develop and implement sales strategies to drive revenue growth and market share.
• CRM Management: Manage and enhance the CRM system to improve sales efficiency and customer insights. Identify additional tools and enhancements that drive sales performance and partner with IT to deliver. 
• Sales Analytics: Analyze sales data to identify trends, opportunities, and areas for improvement.
• Asset Management Integration: Align the operating rhythm of our the PTS Aviation Asset Management organization with our large fan sales efforts to ensure each becomes a key enabler to the other (e.g. engine exchanges enabling MRO work)

Critical Skills

• Customer Focus – Meet the expectations and requirements of internal and external customers, acting with customers in mind at all times.
• Drive for Results – Successfully meet or exceed goals and focus on business results. Push self and others to achieve results.
• Managing Vision and Purpose – Communicate a compelling and inspired vision or sense of core purpose, making the vision sharable by the organization.
• Problem Solving – Use rigorous logic and methods to solve difficult problems with effective solutions; provide honest analysis.
• Trust – Present truth in an appropriate and helpful manner, lead as a direct, truthful individual.
• Motivating Others – Empower others, share ownership and visibility. Motivate direct reports and other team members.
• Building Effective Teams – Create strong morale within the Airlines & Fleets team by fostering open dialogue, sharing wins and successes, and supporting a dynamic, responsive work environment.
• Conflict Management – Practice focused listening, settle disputes equitably, find common ground and gain cooperation with minimum noise
• Behave in a manner that promotes, and is aligned with, StandardAero’s Mission, Vision and Values.

Position Requirements & Preferences

• 10 years relevant aviation experience minimum, preferably in aftermarket services
• Demonstrated business acumen, ability to generate business cases and execute financial plans
• Bachelor’s degree in engineering, business or equivalent education/experience; MBA preferred
• Thorough knowledge of Salesforce or similar CRM systems, preferably including administrative level usage.
• Excellent communication skills (verbal and written) and an eye for detail 
  • A commitment to a high-performance culture with emphasis on continuous improvement 
  • Strong project management skills
  • Unyielding integrity & ability to maintain composure in a high pressure, rapidly changing environment

Benefits that make life better:

• Comprehensive Healthcare
• 401(k) with 100 company match; up to 5 vested
• Paid Time Off starting on day one
• Bonus opportunities
• Health- & Dependent Care Flexible Spending Accounts
• Short- & Long-Term Disability
• Life & AD&D Insurance
• Learning & Training opportunities

Raising the Standard of Excellence since 1911

With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers’ missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.

Inclusivity Is Our Standard

StandardAero offers equal employment opportunities for all. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.