Why Work for Frontier Airlines?
At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - its our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.
What We Stand For
Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - were not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.
Work Perks
At Frontier, we like to think were creating something very special for our team members. Work is why were here, but the perks are nice too:
- Flight benefits for you and your family to fly on Frontier Airlines.
- Buddy passes for your friends so they can experience what makes us so great.
- Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
- Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
- Enjoy a ‘Dress for your Day business casual environment.
- Flexible work schedules that support work/life balance.
- Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
- We play our part to make a difference. The HOPE League, Frontier Airlines non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.
Who We Are
Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontiers highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airlines many weight-saving initiatives and focus on operational efficiencies, makes Frontier Americas Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airlines commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).
* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.
What Will You Be Doing?
Reports directly to the Sr. Manager of Dispatch and is responsible for supervising and coordinating Flight Dispatch and Central Load Planning operations on a shift basis to ensure safe, compliant, efficient, and reliable airline operations. Serves as an authority on Dispatch and Load Planning functions when making operational decisions and ensures constant and consistent communications across operational groups within System Operations Control (SOC).
Essential Functions
- Manage daily maintenance of the dispatcher work schedule to include sick call coverage, shift trade processing, and overtime assignment in accordance with Company and Collective Bargaining Agreement policies, including management of adjustments in the payroll tracking system and approval of overtime.
- Maintain authority to ground any flight deemed necessary in the interest of safety or operational need.
- Oversee dispatchers in daily operations and act as focal point of Dispatch Resource Management to ensure positive flow of information within System Operations Control.
- Coordinate with the SOC Shift Manager while on duty and assist with the operation and execution of the daily flight schedule.
- Act as company liaison to Air Traffic Control, to include slot swapping and slot optimization for the airline.
- Coordinate with ATC System Command Center Tactical Customer Advocate to mitigate delays and other impact from terminal and airspace flow control programs.
- Maintain high awareness of system weather and Air Traffic Control concerns that may generate operational impact. Analyze the impact potential and develop recommendations to both the SOC Shift Manager and Dispatchers to minimize impact to flight operations.
- Actively monitor dispatch workload and desk balance of flight releases. Re-distribute flight workload as needed, particularly in times of irregular operations.
- Manage routine audits and quality control monitoring to ensure standardization and compliance of the Dispatch and Load Planning products.
- Supervise Aircraft Dispatchers in performance of their duties to include company policies, procedures, and Federal Aviation Regulations.
- Coach, council, and discipline up to and including separation of employment as applicable.
- Coordinate the execution of departmental fuel savings initiatives to include programs such as standard and contingency fuel policies and cost indexing, as well as other company initiatives such as EWINS and the Safety Management System.
- Oversee Load Planners in daily operations including workload balancing, tracking of planned COMAT and AOG cargo, and compliance with weight and balance impacting MELs.
- Provide and develop classroom and on-the-job training of Aircraft Dispatchers and Load Planners, including giving competency checks as necessary.
- Maintain authority to exercise management level financial decisions and commit funds as needed.
- Evaluate, draft, and recommend changes to department internal policy/programs as needed to improve overall department performance or maintain regulatory compliance.
- Participate as a member of the Dispatch SMS Data Analysis Group as assigned.
- Act on behalf of the Sr. Manager, Dispatch in periods of his or her absence.
Other Functions
- Leadership and team building.
- Assist in testing Dispatch or Load Planning system upgrades and new features.
- Assist in Dispatch and Load Planning record keeping requirements.
- Serve as Company representation on the Dispatch Labor-Management Scheduling Committee.
- Assist in the hiring of Aircraft Dispatchers or Load Planners.
- Monitor, manage, and develop direct report employees.
Qualifications
- Must possess and maintain an FAA issued Aircraft Dispatcher certificate.
- Minimum two (2) years of aircraft dispatch experience; five (5) years of dispatch experience are preferred.
- High School Diploma (or equivalent) required; Bachelors degree in an aviation or management field preferred.
- Supervisory or management experience preferred.
- Ability to work shifts, weekends, holidays, and overtime as required.
Knowledge, Skills and Abilities
- Ability to make informed, educated decisions in a fast-paced, high-stress work environment.
- Ability to clearly and professionally communicate across multiple internal company departments and external groups.
- Ability to achieve and maintain company dispatch qualification.
- Maintain a high degree of attention to detail and self-evaluation in performance of duties.
- Proven ability to multitask and prioritize multiple concurrent issues while ensuring safety of flight operations.
- Excellent computer skills.
- Strong leadership skills.
- Highly motivated.
Equipment Operated
Standard office equipment, including PC, copier, fax machine, printer
Work Environment
Typical office environment, adequately heated and cooled. Flexibility to work rotating shifts, weekends, and holidays required.
Physical Effort
Generally, not required.
Supervision Received
General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.
Positions Supervised
- Aircraft Dispatchers
- Central Load Planning Coordinators
Salary Range: $90,094 - $119,583
Please note: this posting has a closing date of on or before 11/1/2024 at 4pm MT.
Workplace Policies
At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action. Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, martial status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws.
Diversity is an essential part of our success. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. We salute and actively recruit veterans. Military experience is valuable and transferable to many of the positions essential to the operations of our airline.
Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.
Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
