Field Service Representative (FSR) Manager

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You have been redirected to RTX’s career page as we have recently transitioned from RTX to become a standalone company, which provides us with greater autonomy and opportunities for growth. As a prospective employee of Nightwing, you’ll have the chance to contribute to our continued success and shape the future of our cybersecurity, intelligence, and services offerings.

SOCOM FSR MANAGER:

Nightwing is seeking a Full-Time employee to work as the TVS/RSTA - TTL -BFT Field Service Representative Manager in support of a DoD contract providing technical equipment advisory and support for SOCOM efforts.

Office location USSOCOM MacDill AFB, Florida

Clearance required: TS/SCI

Job responsibilities will include, but are not limited to the following:

Mentor and advice senior military personnel on various equipment, technical capabilities and employment Techniques, Tactics, and Procedures (TTPs) for utilizing TTL equipment.

Assist in the development and implementation of Concepts of Operations (CONOPs) for employing TTL devices based on equipment capabilities and other critical factors.

Provide sustainment training as needed on specialized technical equipment

Coordination with Nightwing headquarters for specialized program support.

Assist users in maintaining and configuring TTL equipment for and in between various training exercises and operations.

Required Skills: 

• Must have an Active Top Secret Clearance / SCI 
• Retired or former Special Operations soldier 10 years of United States military experience in a similar capacity
• Combat experience
• Experience with or technical information collection equipment to support War on Terrorism objectives
• Experience with web-based applications including, but not limited to: Microsoft Office, Microsoft Windows, and various viewing software programs such as: Google Earth, C2PC, Streets and Trips, and Map Print
• The ability to travel independently and operate for periods of time without supervision
• CONUS and OCONUS travel requirements to support Unit
• Excellent problem solving and analytical skills
• Prepare monthly reports
• Serve as critical component to a technical management team consisting of uniformed, government and other contractor personnel
• Prepare detailed technical data documentation necessary to support system development

Desired Skills: 

• Excellent verbal and written communication skills
• Excellent interpersonal, time management, and organizational skills
• Excellent leadership skills and the ability to effectively interact and communicate with management, customers, and employees
• Computer troubleshooting experience

Typically requires:

A University Degree or equivalent experience and minimum 5+ years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years’ experience Engineering/Other Technical Positions:

Active and transferable Active U.S. government issued security clearance is required prior to start date.  U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Previously part of a leading Fortune 100 company and headquartered in Dulles, VA, Nightwing became independent in 2024 but continues to support the nation’s most mission impactful initiatives.

When we formed Nightwing, we brought a deep set of credentials and an unfaltering commitment to the mission. For over four decades, our team has been providing some of the world’s most technically advanced full-spectrum cyber, data operations, systems integration and intelligence support services to the U.S. government on its most important missions.

At Nightwing, we value collaboration and teamwork. You’ll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we’ll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients.

Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team.

The salary range for this role is 96,000 USD - 200,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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