As a Field Service Supervisor here at Honeywell, you will have the opportunity to guide and oversee our Field Service team in the Industrial Automation (IA) business unit. In this role, you will be instrumental in enhancing efficiency, productivity, and safety of our customers operations. Your strategic mindset and operational expertise will drive the success of our field service operations, directly impacting customer satisfaction, loyalty, and continued growth of the organization.

You will report directly to our Field Service Manager, and you will work from our Indianapolis, IN location. 8677 Logo Athletic Ct. Indianapolis, IN 46219

Join us at Honeywell and make a difference in creating a safer, smarter, and more sustainable world!

KEY RESPONSIBILITIES

• Manage and oversee the Field Service team, ensuring efficient and effective service delivery 
• Develop and implement strategies to optimize field service operations and improve customer satisfaction 
• Assign and schedule field service technicians to meet customer demands and service level agreements 
• Monitor and analyze field service performance metrics to identify areas for improvement 
• Provide technical guidance and support to field service technicians 
• Work with cross-functional teams to drive continuous improvement initiatives 
• Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams 
• Ensure compliance with company policies, procedures, and regulatory requirements 

YOU MUST HAVE

• Minimum of 6 years of proven experience in field service management or a similar role 
• Strong technical knowledge and understanding of relevant technologies 
• Excellent guidance and team management skills 
• Ability to effectively manage and prioritize multiple projects and tasks 
• Experience in driving process improvements and implementing best practices 
• Strong problem-solving and decision-making abilities 
• Excellent communication and people-oriented skills 

WE VALUE

• Bachelors degree in Engineering or a related field; Masters degree preferred 
• Customer-focused mindset 
• Ability to drive change and innovation 
• Results-oriented approach 
• Strong business acumen 
• Ability to build and maintain strong relationships 

BENEFITS OF WORKING FOR HONEYWELL

• Benefits - Medical, Vision, Dental, Mental Health
• Paid Vacation
• 401k Plan/Retirement Benefits (as per regional policy)
• Career Growth
• Professional Development 

THE BUSINESS UNIT

Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the worlds most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here