IT Application Development Manager

Connecting People. Uniting the World. There’s never been a more exciting time to join United Airlines! As a global company that operates in hundreds of locations around the world — with millions of customers and tens of thousands of employees — we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly.

We’re on a path toward becoming the best airline in the history of aviation. Join our Cybersecurity and Digital Risk (CDR) team to help us also become the leading cyber-safe airline in the industry. United’s CDR team is tasked with keeping our customers’ and employees’ information safe and secure. Our primary mission is to embed cybersecurity into the DNA of United Airlines by reducing business risk through implementation of strong cybersecurity best practices.

United offers a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world and help us keep our airline cyber safe? Apply today!

Key Responsibilities:

The Manager – IT Applications Development is responsible for the supervision of a team of employees and contractors in the development, implementation, and maintenance of critical systems that support United’s Passenger Service System. This technical manager will create and maintain the strategic partnership between business needs and technology delivery and lead the team in creating service solutions using the latest as well as legacy technologies. This individual will help build a versatile team that is in touch with the market and passionate about new technologies, while at the same time able to understand the needs of our customers and how emerging technology can improve customer experience.

· Lead a technical team in achieving and maintaining alignment of delivery success criteria with business partners.

· Coach, develop, and inspire team members and sustain an environment in which they can thrive as members of a cohesive and high-performing team.

· Effectively manage and deliver work requests and projects within committed budget, schedule and quality for individual projects while also meeting overall department performance goals.

· Ensure technology solutions align with architectural and evolving security standards.

· Collaborate with senior business and technology leaders to drive important initiatives.

· Plan project staffing, forecast budget, and communicate progress to senior IT and Business leadership.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes. We are always looking for individuals who will bring something new to the table.

What’s needed to succeed (Minimum Qualifications):

· Bachelors degree required

· 4+ years of application delivery and life cycle management experience.

· Proven track record of ownership and successful delivery

· Strong planning and organizational skills

· Strong verbal and written communication skills and the ability to clearly present ideas to a variety of technical and non-technical audiences

· Exceptional analytical, problem-solving, and decision-making skills

· Ability to quickly triage and drive the resolution effort for production support situations

· Passionate about the growth, development, and success of team members

· Must be legally authorized to work in the United States for any employer without sponsorship

What will help you propel from the pack (Preferred Qualifications):

· Application management in a mix of cloud and on-prem infrastructure

· Airline industry knowledge or experience.

· Experience working with operations/business critical, high-availability systems

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.

Bonus eligible: yes

At United, we offer a competitive compensation package, with benefits including: medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.

Salary and benefits information is being included in this job posting in accordance with Colorado state law.