Were not your average airline. Were agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, were making travel more attainable.With more than 40 years of Minnesota
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MSP Workforce Management Specialist

Sun Country Airlines • 
Minneapolis, Minnesota, United States
Position Type: Permanent
Job Description:

Were not your average airline. Were agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, were making travel more attainable.

With more than 40 years of Minnesota roots, were a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, youll be part of a growing airline and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlines is seeking an MSP Workforce Management Specialist to support the MSP airport by providing reports, schedules and data for real-time workforce management needs.

Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as an MSP Workforce Management Specialist youll enjoy these benefits and more:

  • Comprehensive benefit package including dental and vision
  • PPO and high deductible health plans
  • Health savings accounts (HSA and FSA)
  • Dependent Care
  • Starting day one free standby and discounted travel privileges for employees, family, & friends
  • 401(k) match
  • Paid Time Off
  • Paid holidays
  • Life and AD&D Insurance
  • Employee Assistance Program including counseling for employees and their family
  • Fitness incentive and Stop Smoking Support

MSP Workforce Management Specialist Overview:

The MSP Workforce Management Specialist will support the MSP airport by providing reports, schedules and data for real-time workforce management needs. This position will review leave requests, assist in creating or modifying schedules, make staffing recommendations to ensure adequate daily resource coverage, collaborate with leaders to optimize workforce in order to deliver a consistent experience to the operation.

Essential roles and responsibilities of an MSP Workforce Management Specialist:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Prepares intraday reports on staff attendance
  • Reconcile attendance against schedule and time in/out reporting on daily basis
  • Support changes to scheduling to ensure adequate daily resource coverage
  • Communicate with management and operations team to ensure compliance with company standards
  • Maintain running report of attendance incidents
  • Analyze leave submissions and approve/deny based on their effect on operations
  • Monitor attendance and schedule adherence
  • Process schedule trade requests for posted schedules
  • Process management requests for modifications of scheduling events (meetings/training, etc.)
  • Review accuracy of schedule measurements, making recommendations to improve scheduling efficiency and team member satisfaction
  • Provide analytical support for special projects
  • Collaborate with management on identifying opportunities to further optimize our workforce
  • Other duties assigned by management

The qualifications we are looking for in an MSP Workforce Management Specialist include:

  • Ability to organize and analyze data in a structured manner
  • Demonstrated ability to understand and analyze schedules
  • Organizational skills and the ability to prioritize responsibilities/tasks
  • Strong communication skills to ensure team members are kept informed
  • Good written communication skills
  • Excellent PC skills with MS Excel, Word, and PowerPoint experience

PREFERRED SKILLS

  • Bachelors degree
  • Experience with Teams application and Microsoft Backoffice

ADDITIONAL NOTES

Must be able to obtain an MSP SIDA badge with a CBP Seal.

Sun County Airlines respects and values every employees contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives.

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. LI-LM1

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