Manager - Charter Operations

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Get ready for a career at the leading edge of the airline industry! Our Flight Operations team works hard to connect people and unite the world safely, reliably and efficiently every single day. From industry leadership and pioneering technologies to next-level training — our Flight Ops team hires, trains, qualifies and supports the best pilots in the industry. The moments we share in the air and on the ground with our customers and our colleagues make United a special place to work and a great way to fly, together.

Key Responsibilities:

The Manager – Flight Charter Operations ensures pilots have the information and tools to operate per the global systems Core 4 principles. Reviews and develops Flight Operations content, communications, briefings, and consolidation of engineering analysis conducted at the request of the UAL Charter department as directed by the Sr Manager of Charter Flight Operations. This leader ensures all Flight Ops charter operations align with United Airlines Part 119 certificate requirements, including Flight Operations policy, aircraft fleet-specific policy and procedure, and FAA Operations Specifications. The Sr Manager coordinates and leads the assigned scope of responsibility among cross-functional groups to author and publish all charter operations policies and procedures while leading, developing, and mentoring the Manager of Charter Flight Operations. Conducts on-site analysis and review of charter operations, station startups, and safety risk management as directed.

• Reviews all Flight Ops charter operations for compliance with all operational, regulatory, and safety requirements
• This mitigates the risks to the Part 119 Operating certificate by developing the flight operations charter/military station navigation procedures and constructing charter briefing packets and 10-7 charts
• Provides guidance and leadership to cross-functional groups to author and publish all charter operations policies and procedures
• Responsible for developing, authorship, and revising charter-specific safety-critical and time-critical publications to include Ops Alerts, CCS Messages, and Pilot Bulletins with final approval from the Sr Manager of Charter Flight Operations and the Director, Flight Ops Policy & Performance
• Coordinates with the Nav Data Base team to ensure that all navigation information is available prior to the chart operation in three formats: electronic navigation charts, electronic backup charts, and FMC nav data software
• Ensures coordination with station personnel, local airport authorities, Flight Ops Engineering, and ATC to develop/maintain the charter policies and procedures, including the charter briefings, which provide the required technical information to pilots to operate at each charter station
• Obtains Station noise abatement and curfew requirements to ensure compliance with local ordinances
• Assist in developing procedures and policies governing all NRFO 1 operations with Inflight, NOC, Flight Standards, and Corp Security

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

• Bachelors degree
• 4 + years of airline experience
• ATP or Commercial Pilot experience
• Strong communication skills
• Knowledge of airline operations
• Ability to work cross-divisionally.
• Highly organized and the ability to multi-task competing priorities, demands, and timelines
• Provide leadership, guidance, influence and mentoring.
• Microsoft Suite - Word, Excel, PowerPoint
• Has discretion in making tactical decisions; provides input on strategic decisions to management as required
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

• 5 + years’ experience with 121 or 135
• 4+ years of experience with Airline Charter operations
• Masters degree or 6 years of relevant work experience
• 2+ years SMS experience
• FAA Aircraft Dispatcher Certification
• Air Operations experience
• Knowledge on the FARs
• ATC and aircraft operational experience
• Previous management experience
• Project management experience
• Experience drafting, coordinating, vetting, and distributing policy and procedural information
• Worldwide aeronautical knowledge, including en route and terminal airspace procedures, regulatory and operational requirements.
• Military airport charter evaluation, including knowledge of arrestor systems

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.