West Star is the fastest-growing maintenance repair organization in the industry, and we recognize that this success results from our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being, all within a small company feel.

What You Can Expect as a Quality Assurance Manager at West Star:
This position is responsible for the overall operation of the Quality Assurance Department and will have the final authority in the release to service of airframes, engines, propellers, appliances, and their component parts. In addition, the QA Manager is responsible for directing, planning, and laying out the details of inspection standards, methods, and procedures used by the repair station in complying with all applicable Federal Aviation Regulations, manufacturer specifications, and recommendations.

You Will Be Essential to Many Functions, Including:

• Conduct work order audits by RSQCM/GMM and perform internal audits as required. Collaborate with the aircraft maintenance department to document and review.
• Ensure that aircraft maintenance logs, records, reports, forms, and parts are properly documented.
• Perform logbook research, including the completion of logbook entries, FAA Form 337s, and FAA Form 8130-3 as required per the RSQCM/GMM.
• Revise aircraft and engine logbooks as required.
• Perform incoming inspections and determine airworthiness. Conduct preliminary, hidden damage, in-progress, and final inspections.
• Review and maintain aircraft publications, ADs, and service information bulletins.
• Ensure the proper use of technical data and manuals.
• Maintain subscriptions and revisions for maintenance manuals.
• Interface with the FAA, vendors, and repair station customers.
• Ensure that all contract maintenance vendors and/or personnel are qualified to perform maintenance on company aircraft in accordance with the RSQCM/GMM.
• Conduct contract maintenance audits.
• Provide technical and compliance/regulatory assistance to the Maintenance Department in support of day-to-day operations.
• Ensure company standard practices and procedures are compliant.
• Train maintenance staff, including performing indoctrination training, annual recurrent training, and maintenance retraining per the RSQCM/GMM.
• Set up and maintain a tracking matrix for all required data.
• Provide as-needed assistance for required projects and follow up.
• Effectively and clearly communicate (i.e., speak, write, read) in English.
• Perform any other job-related duties as assigned by a supervisor or management.
  
  

What You’ll Need to Bring with You:

Your Education:
A high school diploma or equivalent is required, along with 10+ years of experience as an AMT or QC inspector for Part 145 and/or Part 135. A valid driver’s license approved for airline travel and/or a valid passport is ideal but not required.

Your Experience:

• Computer literacy in word processing and spreadsheets.
• Ability to read electrical and structural prints is recommended.
• Customer service experience is recommended.
  
  

Your Initiative:
We’re looking for team players who are self-motivated and able to perform in a fast-paced environment where meeting specific deadlines and time constraints is common. Attention to detail, maintaining accuracy, and clear communication—both written and verbally—are essential for success.

Your Sense of Responsibility:

• Attend work every day as scheduled, including overtime and weekend assignments.
• Notify the supervisor in advance of shift start if unable to work.
• You must have reliable transportation to get to work each day.
• Enter data and complete entries with a high degree of accuracy.
• Coordinate projects and maintain schedules as required.
• Ensure good communication with management and personnel regarding all data needs.
• Follow all company rules and FAA regulations while performing duties.
• Maintain customer-oriented work habits for oneself and the department.
• Actively work to keep the work order system current.

Other Particulars:

Physical Requirements:

• Lift and carry at least 70 lbs.
• Bend, reach, and stoop around aircraft.
• Sit at a desk and/or computer for extended periods.
• Work on elevated platforms (up to 40 feet in the air) using fall protection safety gear.

Mental Requirements:

• Prioritize and manage your workload effectively.
• Work professionally with others.
• Adapt to new or upgraded computer systems.
• Collaborate with FAA personnel in interpreting and communicating regulations.

The lists above include the main items for this job position to be successful but are not limited to other tasks that may arise over time. The person applying for this position must understand that the objectives, responsibilities, and requirements could change for the betterment of the company and the individual.

West Star Aviation is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.