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About You
You are a strong problem solver and strategic thinker who thrives in ambiguity. You bring structure and clarity to complex challenges, synthesize insights rapidly, and communicate with impact to senior audiences. You take full ownership of projects, drive momentum across multiple workstreams, and continuously improve how work gets done. You build trust with stakeholders across the organization, coach others, and bring innovative ideas that elevate the quality of outcomes. You’re proactive, entrepreneurial, and known for making things happen.
About Us
At SITA, we are a diverse, collaborative, and entrepreneurial team dedicated to transforming the air travel and transport industry. This pivotal year spans our acceleration in growth, leveraging the post-pandemic recovery while setting new standards in sustainability and innovation. Our mission is to strengthen and future-proof our strategic positioning and reinvent the travel and transport industry. We are a worlds leading specialist in air transport communications and information technology, working on topics related to new advanced technologies (such as biometric facial recognition or self-baggage drop-off solutions).
About The Role
As a Manager in Internal Consulting, you will lead high-impact strategy and transformation projects, shaping decisions at the highest levels of SITA. You will run multiple workstreams or full projects end-to-end, develop clear work plans, manage contributors across business units, and deliver recommendations that guide strategic direction. You will work closely with executives, drive alignment across teams, and mentor junior colleagues. This role is ideal for someone who wants to influence enterprise-wide decisions in a global technology environment.
What You Will Do
Leadership in Strategy & Transformation Projects
- Lead projects or multiple workstreams end-to-end: define scope, structure the problem, build the work plan, and take full accountability for delivery.
- Break down complex, ambiguous topics into clear MECE structures; propose creative alternatives and validate hypotheses through rigorous analysis.
- Synthesize complex issues and develop compelling written and verbal storytelling for senior stakeholders.
- Adapt plans as priorities evolve; maintain alignment across contributors and ensure progress through bottlenecks.
- Produce high-quality outputs and consistently identify ways to improve project outcomes and methodologies.
External Insights and Growth Opportunities
- Identify and analyze trends, spanets, customer needs, and industry developments to shape business priorities.
- Drive innovative thinking across projects, proposing scalable assets, new methodologies, and synergies aligned with SITA’s strategic goals.
Stakeholder Engagement & Influence
- Foster strong relationships and collaboration with business stakeholders, ensuring alignment and quality control of results.
- Leverage insights from stakeholders to drive strategic decision-making and business growth.
Developing Others & Building Capability
- Coach and mentor junior team members; guide their problem-solving, communication, and project management skills.
- Lead onboarding, knowledge transfer, and the creation of templates, tools, and reusable assets.
- Contribute to a continuous learning culture and elevate the team’s ways of working.
Qualifications
Core Competencies
- Exceptional analytical skills and numerical fluency, capable of dissecting complex data and deriving actionable insights to drive strategic decision-making.
- Forward-thinking strategist with excellent problem-solving skills.
- Customer-centric with a focus on delivering results and the ability to manage through influence.
- Transformational drive and experience making things happen.
Required Qualifications
- University degree in Business Administration, Engineering, or a relevant field.
- Demonstrated track record in management consulting in a top-tier Strategy Consulting firm with experience as an Associate, Consultant, or similar roles in Investment Banking or Product at a large technology company
- 5+ years of hands-on experience in the delivery of strategy and transformation projects in complex environments.
- Exceptional project management skills: adept at planning and managing multi-stakeholder initiatives.
- Exceptional written and verbal communication skills, with the ability to convey complex ideas and insights clearly and persuasively to stakeholders at all levels.
- Excellent stakeholder and relationship management.
- Ability to deal with high levels of ambiguity and pivot quickly.
- Experience in structuring strategic initiatives and building robust business proposals.
- Excellent communication skills in English, both spoken and written.
- Technology and/or aviation industry experience preferred.
Why Join Us
By joining SITA, you will be part of a dynamic team working at the forefront of innovation in the travel and transport industry. You will have the opportunity to work on high-impact projects, collaborate with top-tier professionals, and drive strategic initiatives that shape the future of the industry.
If you are ready to take your career to new heights and make a significant impact, we invite you to apply for the Manager of the Internal Consulting position. Together, lets redefine the future of air travel and transport.
WHAT WE OFFER
Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.
🏡 Flex Week: Work from home up to 2 days/week (depending on your teams needs)
⏰ Flex Day: Make your workday suit your life and plans.
🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.
🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
🙌 Competitive Benefits: Competitive benefits that make sense with both your local spanet and employment status.
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
