Product Delivery Manager, AIM Billing and Flight

Flexible Work Agreement TypeHybrid / Hybride

Posting End Date2024-11-01

Job GradeL1 Zone B

Pay RangeCommensurate with Experience / Selon l’expérience

Job SummaryThe Product Delivery Manager is responsible for the delivery of Products within the Aeronautical Information Management (AIM) domain from initial development, through deployment and adoption, ongoing support and ultimately to end of life.

The Product Delivery Manager will implement, test, deliver, and support their products throughout their life cycle. They will work collaboratively with the Business Process Owner, Product Family Leader, and the Architecture team to deliver a high-quality product that is fully integrated with other products in the Product Family and across the portfolio of products.

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and flexible benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

In this role you will:

Product Delivery

• Fulfills the Product Roadmap with on time releases that provide solutions to the business with high quality and within budget.
• Delivers products that align with the enterprise architecture, cybersecurity and technology direction of NAV CANADA and are consistent with enterprise priorities.
• Drives deployment and adoption of product releases with the impacted business teams.
• Provides effective product support to ensure a high degree of end user satisfaction.
• Follows an effective control framework on production systems and ensures new systems meet internal compliance requirements.
• Contributes to and follows a consistent product delivery framework and associated controls.
• Maintains effective and positive relationships with product vendors and service partners that are involved in product delivery.
• Collaborates effectively with the Project Delivery Services organization and other Product Families to deliver consistent and integrated solutions.
   

People Leadership & Management

• Provides coaching, mentorship, and positive leadership of the Product Delivery team to maintain a healthy and productive workplace
• Works effectively and in a highly collaborative fashion with other teams in Technology
• Delegates effectively and monitors progress to achieve expected results
• Accountable and responsible for a team of Technology professionals working through technical leads and specialists.
  • Responsibilities include:
    • Provides direct management for Business Analysts focused on testing, developers, and other related technical resources.
    • Directing the day-to-day activities by establishing the work unit’s strategies, business goals, performance indicators and objectives, priorities, work plans, milestone deliverables, financial and resource plans. 
    • Determining the on-going staff requirements and hiring and/or promoting subordinates to fulfill these needs. 
    • Conducting regular performance assessments of all staff and establishing training strategies to target developmental needs. 
    • As necessary, conferring discipline which involves all variety of scenarios from verbal to written warnings, suspensions or ultimately dismissal. 
• Manages delegated portion of the Product Family Leader&39;s budget by
  • determining financial requirements and administering their portion of the budget
  • monitoring and reporting activity against budgets/business plans and responding to variances as appropriate
  • determining business/financial efficiencies respecting the utilization of resources
  • commits corporate funds through the authority to negotiate, conclude and manage professional resources contracts
• Ensures the responsible use of all resources and assets for the benefit of NAV CANADA; manage operating and capital expenditures in line with applicable budgets and approvals, and in accordance to stated company and IM objectives and priorities.
• Leads projects according to standards set by the Project Delivery Group

What you bring:

• Bachelor’s degree in computer sciences, Information Technology or IT Project Management or equivalent experience

• 3-5 years of experience in a leadership position
• 3-5 years of experience managing people in a business or IT environment
• Demonstrable knowledge of the delivery of information technology solutions
• Familiarity with the principles of product management
• Experience in an agile development environment
• Knowledge in Aeronautical Information Management
• Experience in Project Management

How others describe you:

• Ability to communicate effectively at all levels in the organization
• Ability to deliver presentations to a large audience and to senior management
• Ability to develop guidelines, policies, and procedures
• Ability to make insightful, timely decisions to difficult and complex situations
• Ability to work across organizational boundaries and solve problems within a distributed team
• Ability to work in a fast-paced environment
• Depth of skills across a breadth of IT disciplines, processes, practices, and procedures
• Ability to coach and mentor staff at all levels
• Ability to foster a climate conducive to an engaged workforce by promoting company values of respect, excellence, and service
• Ability to manage people and projects and handle multiple tasks with conflicting priorities
• Strong leadership and team skills in a technical environment.
• Ability to inspire and influence others to achieve a goal
• Ability to interface with key clients and senior management and build sustainable relationships.
• Ability to review complex technical systems
• Strong change management skills applied to dealing with rapid and iterative changes, and the associated ambiguity
• Ability to develop positive interpersonal relationships through respect for others, fairness and tact

Working Conditions:

• Travel is required less than 10 of the time
• This position is based at Ottawa Logistics Centre and may be eligible for a flexible work arrangement.
• General office environment.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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