How youll help us Keep Climbing (overview & key responsibilities)

The Project Manager for Crew Mod is responsible for managing the full design life cycle (from scope

to integration) of re-platforming the existing Crew System. This will move the existing mainframe

solution to a cloud ready architecture. The existing Crew Operating System (DBMS) provides 11

capabilities (Scheduling, Training, Payroll, Planning, Bid/Award, Reroute, Jumpseat, Communications,

Accommodations, Legalities) to support our Pilots and Flight Attendants. The position reports to the

Manager of Crew Strategy and Process, and will partner with other divisions (including IT, Finance,

IFS, FOP, OCC, OAP, ODS, HR, Corporate Security) to drive the desirable operational efficiency through

new and existing tools.

Responsibilities:

Develop and execute the strategic roadmap and tactical plans for all crew resources technology systems, ensuring cross-divisional coordination and prioritization of resources, funding and deliverables
Coach and mentor junior leaders, and those aspiring to be leaders on the team
Analyze customer needs and work with IT to deliver business driven solutions
In partnership with IT and Crew Resources departments, lead the development and implementation of Crew Resources IT modernization
Develop, implement, and maintain production timelines across multiple workstreams
Develop subject matter expertise for crew resources related data and systems
Drive the execution of all processes in the product lifecycle, including product and spanet research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch
Liaise with IT and Finance on IT Capital planning and prioritization, balancing short- and long-term priorities
Must effectively communicate and update roadmap planning, incorporating senior leadership and cross-divisional feedback coupled with changing needs of the business
Ensure alignment of priorities with IFS and FOP division and IT teams
Promotion of safety conscious behaviors in all operational processes and procedures

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

Competitive salary, industry-leading proﬁt sharing program, and performance incentives
401(k) with generous company contributions up to 9
Paid time off including vacation, holidays, paid personal time, maternity and parental leave
Comprehensive health beneﬁts including medical, dental, vision, short/long term disability and life beneﬁts
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

Minimum of 5+ years of relevant work experience, along with previous leadership experience
Strong leadership skills, presentation skills, written and oral communication skills, positive
attitude and able to manage change successfully in a fast-paced environment
Must be strategic, dynamic, detail-oriented and impactful. The ideal candidate should be an
analytical thinker, self-starter and quick learner
Must have prior experience managing multiple projects simultaneously, ranging from large
budget initiatives to smaller end-to-end projects
Required to coach and deliver feedback for developmental purposes
Proven track record of successfully working in a cross-departmental team environment,
delivering results on time and on budget
Must have strong business acumen and must have excellent communication skills with senior
management, employees, FAA Reps, union officials, vendors, customers
Must be open to feedback from, and prioritize the needs of, a diverse set of stakeholders
Demonstrable experience with conflict resolution, problem solving and have the ability to
communicate with tact and diplomacy
Must demonstrate the ability to lead, manage, and communicate to all levels within the
organization
Must have the flexibility and availability to travel, as well as to perform periodic after-hours
and weekend work
Must be performing satisfactorily in current position
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

Bachelor’s degree in Business, Marketing, Management, Technology or equivalent work
experience in airline operations required

Project Manager, Crew Mod

Company Overview