Company Alaska Airlines
The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Summary
The Regional Compliance Manager is a subject matter expert in the Airport Operations & Customer Service (AOCS) compliance program for Alaska Airlines (AS) and/or Hawaiian Airlines (HA). As an individual contributor, this role exercises considerable judgment to make decisions in the development and implementation of action plans based on compliance and safety gaps identified.
Key Duties
Act as a subject matter expert in the AOCS compliance program.
With minimal direction from leadership, exercise considerable judgement to identify and make decisions based on compliance and safety gaps in the development and implementation of station action plans.
Collaborate with and act as resource for station leadership in identifying compliance/safety gaps, supporting a safe and compliant operation.
Take on complex, ambiguous challenges in preliminary reviews of root cause and corrective action plans for station audit findings and assess accuracy of root cause(s) and robustness of corrective actions.
Apply deep knowledge in the development of corrective action plans in response to IEP, FAA, TSA findings to ensure corrective action plans are sufficiently robust, well thought out, feasible and completed in the allotted time.
Partner with Quality Assurance to validate corrective action plans were implemented and are effective.
Guide investigations of significant Ground Irregularity Reports (GIRs) and other incident reports.
Manage projects to support successful completion of all required audits that station management is responsible for performing.
Collaborate with and validate management understanding and accurate execution of audit requirements and procedures.
Through participation in Divisional Analysis Group (DAG) and Safety Review Board (SRB) meetings, review and analyze all available information to determine potential compliance risks and develop mitigation plans and programs.
Job-Specific Experience, Education & Skills
Required
4 years station operations experience including airline safety and operating standards, customer service, ground handling, cargo, or security operations.
A Bachelor of Arts or Science degree, or an additional 2 years of relevant experience in lieu of degree.
Thorough understanding of airline safety and operating standards, as well as customer service, ground handling, cargo, and security operations.
Demonstrated ability to quickly scope situations, develop an accurate understanding of risks, and develop plans responsive to those risks.
Strong interpersonal and communication (e.g., verbal, written, presentation) skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and with key external business partners.
Professional work ethic and demonstrated ability to work with all work groups while addressing people courageously, directly, and candidly.
Superior problem solving, planning, organizational, and analytical skills.
Exceptional integrity, with impeccable ethics in safety and compliance.
Detailed-oriented and highly organized, with the ability to execute on multiple projects, priorities, and deadlines and work independently with limited guidance in a fast-paced environment where flexibility is key.
Ability to willingness to travel up to 75 of the time.
Ability and willingness to work non-traditional hours (e.g., evening, weekends, after-hours, holidays, etc.)
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred
Airport SIDA Badge Requirements
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review theSIDA Badge Requirementsdocument for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Salary Range
$86,400 -- $129,600 / year
Salary Details
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note: We don’t typically hire at the top of the range.
Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Requisition Type Management
Apply by 7:00 PM Pacific Time on 11/11/2024
Location Honolulu
Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
I: Y - ASMG
Z: Y - FL
L: LI-B
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Job Locations USA-HI-Honolulu USA-HI-Kailua-Kona USA-HI-Lihue USA-HI-Kahului
Requisition ID 2024-13330
Category Corporate & Operations
